Make a Difference in Healthcare as an Administration Officer

Support a specialist healthcare service that provides life-changing tissue for patients across Australia. This role offers the opportunity to contribute to quality, compliance, and administration functions within the Queensland Tissue Bank while working with a collaborative and purpose-driven team.

Job details

Your new role:

As an Administration Officer, you will provide vital administrative support to the Queensland Tissue Bank (QTB) quality team. You will help maintain high standards of documentation, compliance and reporting while supporting the daily operations of a specialised healthcare service that provides donated human tissue for therapeutic use. You will:

• Provide office administration support to the quality team and customers to facilitate the operation of QTB, referring clinical enquiries to suitably qualified staff member.
• Provide administration support to health professional staff by completing data entry, filing, generating correspondence and other tissue banking related activities.
• Complete all data entry requirements of the quality team including but not limited to serology, microbiological contamination testing results, environmental monitoring and retrieval results. Complete local document administrator training to support the quality team with document control activities – uploading new documents, publishing reviewed and approved documents and recalling/registering controlled copies.
• Participate in the Supplier Qualification process to support the quality team included but not limited to emailing requests to complete supplier qualification questionnaires and managing any communication with suppliers via email or telephone.
• Document, follow, monitor, report on and improve quality assurance procedures to ensure data in databases and records are of the highest possible standard.
  
  

About you:

You are a motivated and organised administrator who thrives in a structured and compliance-focused environment. You take pride in accuracy, teamwork and delivering high quality administrative support. You will demonstrate:

• A high level of attention to detail, ensuring accuracy and consistency in all aspects of work.
• Familiarity with medical terminology would be advantageous.
• Knowledge of document control and Quality Management Systems, along with administrative experience in a regulated environment, would be highly desirable.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.
  
  

About us:

Queensland Tissue Bank (QTB) is Queensland's sole facility for the provision of donated human tissues for therapeutic use. QTB performs all stages of tissue procurement including donor identification, screening and consent; and all stages of tissue preparation including retrieval, processing, storage, despatch, and quality management. Banked tissues include bone, skin, eye, and heart valves. Of the Australian states, Queensland has the largest tissue bank and provides therapeutic tissue products for both local and interstate use. QTB plays a part in informing both state and national policy on tissue banking.   

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  MS04679476 Role Description (PDF)
  
  We are MSH - five reasons why you should join us (PDF)