Deliver exceptional service at the heart of patient care.

You will manage daily client service desk activities including appointments, billing, reconciliations, reporting, and maintaining accurate patient records.

You will provide friendly, clear communication, support informed patient choices, and contribute to efficient, compliant billing and service delivery while maintaining high customer service standards.

Create positive experiences that support quality care. …..apply now!

Patient Centred Care

for our Central West communities

Job details

We care about people | We champion safety and quality | We act with integrity and accountability | We are a capable and confident workforce | We improve continuously

What's involved – To provide a high quality, efficient and effective client focused administrative service to clinician's staff and patients who utilise the services provided by the Longreach Hospital. 

About Central West Hospital and Health Service - Our diverse and rewarding work environment is as unique and dynamic as Central West Queensland itself.  Our far-reaching health services cover a region of almost 20.6 percent of Queensland, encompasses seven local government areas, and reaches 18 unique and lively communities.

Expansive in the true sense of the word, the region opens new horizons painted in red earth, blue sky and burnt orange sunsets.  It might feel miles away from urban life, but we are just a two-hour flight from Brisbane – well within reach of the city and South East Queensland's beautiful beaches.

As a Central West Health employee, your benefits include:

• generous employer superannuation contribution up to 12.75%
• salary packaging to increase your take home pay
• 17.5% annual leave loading
• career development opportunities

The locals will tell you a role with Central West Health is more than just a job, and a life in central west Queensland is as iconic as the region that defines it.  Be prepared to be embraced by warm, welcoming, and close-knit communities, and caring for and living among the people you work with to make a difference in their lives and yours, every day.

First impressions count - Slay the application process by:

• Submitting your CV with a statement “this is a true and correct representation of my work experience”, signed and dated by yourself.
• Provide a relevant and concise cover letter that address the ‘How you will be assessed' section of the attached role description.

For more insight into what Central West Health has to offer, check out our YouTube channel: Central West Hospital and Health Service.

Applications should be submitted ONLINE. Include a completed vaccine preventable disease form and evidence of immunity and vaccinations and relevant qualifications with your application. For additional information regarding the responsibilities, mandatory qualifications and/or other requirements for this position please refer to the role description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

It is recommended that you download the Role Description for future reference. If you have difficulty viewing the role description, contact Central West Recruitment (07) 4650 4017. Microsoft Word or PDF files are supported. Files – max: 2MB each.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 1. 2025.v1_QH Applicant Information Kit ( 2025.V1_Qh Applicant Information Kit.Pdf)
  
  Role Description_Client Services Officer_AO3 (PDF)