Summary

Job details

About your opportunity:

The Administration Officer provides high quality administrative support to a multi-disciplinary team to facilitate service delivery within the Charters Towers Health Service.  The position works independently to respond to enquiries, provide information and assistance to staff, patients and visitors while maintaining confidentiality.

The primary location of the position is in medical records and you may be placed into other administration officer roles in the facility.  Key components of the role include front of house reception, switchboard, uploading of patient information into electronic medical records, booking of appointments, updating patient details, data entry and other administrative duties as directed.

This position is located in Charters Towers.

About your new employer:

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Charters Towers is one of the most beautiful inland cities in Queensland, with its unrivalled architecture and unique history. Discover this enchanting outback town which is just an hour and a half west of Townsville.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $39.98 to $44.46 p.h. (AO3)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

Requirements:

• This is a Vaccine Preventable Disease (VPD) risk role.
• Probation period may apply.
• Pre-employment checks will be conducted.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; for a confidential discussion please contact: Sharon Stevenson on (07) 4787 0356.

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs//QLD-TV679636

Applications close: Wednesday, 15 April 2026.

Unsolicited resumes from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QH Applicant Information Kit (PDF)
  
  AO3 Adminstration Support Officer 30485679 (Word)
  
  Info Sheet_Document Preparation-new candidates-13.05.24 (05.24.Pdf)