The purpose of this position is to provide advice and support for the Queensland Health rostering system – Infor WFM and integrated ERPs including myHR and SAP. Using business and system analysis to provide incident support, identification of system problems and development of workaround to meet service delivery.

Job details

Your key responsibilities:

• Work effectively as part of a dedicated team to ensure the successful and timely resolution of issues for the Health and Hospital Services (HHS) using Infor WFM as their rostering solution.
• Undertake quality assurance processes to ensure data integrity and compliance status within the system. This will also include the analysis of data and production and circulation of reports to the HHS.
• Provide advice to management on application and associated issues and initiatives including risk and issue identification and management.

Key competencies/suitability (role specific criteria and personal qualities)

You will be assessed on your ability to demonstrate the following:

• Demonstrated effective knowledge of integrated Enterprise Resource Planning (ERP) solutions, particularly in the area of functional and solution responsibility relating to rostering systems, such as Workbrain or equivalent.
• Demonstrated experience in providing application support, solving issues for clients and providing workarounds to ensure business continuity.
• Proven customer focus with an emphasis on building relationships, understanding and meeting customer's needs, understanding impacts of rostering and prioritisation in the context of the IWFM rostering support team's responsibility and providing a value added service.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

 Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

• Systems Analyst WFM (Workbrain) RD (PDF)
  
  DoH Applicant Pack (PDF)