TAFE Queensland is an organisation that puts our customers - students, employers, communities - at the centre of everything we do.

Job details

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. 

By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

The Executive Support officer will provide high-level support and administrative support to the General Manager, Executive Directors and Senior Officers across the Region.

This position reports to the Manager, Executive Services.

This is a Permanent, Full-Time opportunity, 

The position will be based primarily at Cairns however you may be required to perform work at other TAFE Queensland campuses.  

Key Responsibilities

• Provide high quality executive and secretarial support to the General Manager, Executive Directors and Senior Officers including coordination of information, diary management and responding to email, telephone and face to face enquiries. 
• Manage the flow of correspondence and other documentation through an effective and timely management system. 
• Organise travel itineraries and arrange air travel, accommodation and vehicle hire bookings and associated acquittal and budgetary requirements. 
• Liaise with senior departmental officers and maintain effective communication channels with key internal and external clients, industry groups and related stakeholders. When required to provide backup support to the Board. 
• Monitor and maintain streamlined administrative systems, policies and procedures utilising current technologies to ensure responsive and effective work outcomes and client service. 
• Participate in various projects across the Region including coordinating and obtaining information and reporting feedback to the General Manager and other senior managers across the Region. 
• Maintain a current knowledge of legislation, policies, procedures and processes relevant to the Region and TAFE Queensland as well as an understanding of the Region’s products and services. 
• Develop, implement and review systems, procedures, policies, work instructions and forms, improving work processes and encouraging initiative and innovation, to support the functions and services of the Region. 
• Undertake research and development on matters relating to business functions. 
• Ensure day to day activities align with business operations. 
• Contribute to improvement in business processes and practices. 
• Contribute to the success of transformation and cultural change through promoting and modelling the established values of Showing Initiative, Working Together, Focusing on our Customer and Taking Responsibility.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. A professional approach including the ability to maintain confidentiality, discretion and exercise tact, initiative and sound judgement. 
2. Excellent interpersonal and communication skills with the ability to work independently and as a member of a team. 
3. Ability to manage multiple tasks concurrently within day-to-day context and prioritise activities to meet strategic objectives within set timelines. 
4. High levels of organisational and administrative skills, including high level skills in the use of computerised management information systems and software packages. 
5. Display the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment. 

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal.  When submitting your application, please ensure you provide the following:

• A detailed resume; 
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor)

Closing date: 19 April 2026

Job Reference Number: TQ2026-272

For further information, please contact:

Liz Wright, Manager Executive Services

Elizabeth.Wright@tafeqld.edu.au

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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