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Operational Services Officer (Parklands Residential Aged Care Facility)
Rural Hospitals Service Group, Townsville
Summary
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Exciting opportunities available now with the |
Job details
| Position status | Casual |
|---|---|
| Position type | Non Standard Hours |
| Occupational group | Health - Health Service Support |
| Classification | OO2 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV679787 |
| Closing date | 20-Apr-2026 |
| Job duration | Casual (Multiple positions available) |
| Contact person | Ann Laverack |
| Contact details | (07) 4433 9150 Access the National Relay Service |
About the work unit / facility
Parklands Residential Aged Care Facility is part of the Townsville Hospital and Health Service and supported by the Rural Hospitals Group. The facility provides care for 70 residents across two units: the McCarthy high‑care frail aged unit (40 beds, including one respite bed) and the Nautilus/Pandora secure unit (30 beds, including two respite beds). Parklands is committed to delivering safe, high‑quality, home‑like care in line with the Aged Care Standards.
About your new employer
Townsville Hospital and Health Service offers a supportive, team‑focused workplace where Operational Services staff play an essential role in helping deliver safe, high‑quality care. We provide on‑the‑job training, opportunities to build practical skills and clear pathways for career development.
Our organisation is known for its strong, community‑driven culture that values collaboration, inclusion and professional support. Staff benefit from the stability of a large health service while enjoying the close‑knit feel of a regional workforce.
Located in beautiful North Queensland, the Townsville HHS region offers a mix of coastal, rural and urban communities, affordable living, short commutes and a relaxed lifestyle. We prioritise employee wellbeing through flexible work options, job security and a family‑friendly environment.
Competitive salary and benefits:
We offer attractive remuneration packages, including:
- Casual rates: $40.22 - $42.91 p.h. (OO2)
- 12.75% employer contribution to superannuation
- Plus great salary packaging options for long-term casual staff
About your opportunity
Operational Services at Parklands brings together functions such as catering, cleaning and laundry into a cohesive team focused on supporting high‑quality resident care. Flexibility is an important part of the role, and staff work closely with their supervisor and the wider multidisciplinary team, including nursing, allied health and administration.
Operational Services Officers deliver safe, high‑quality services that meet resident needs and environmental standards, under appropriate direction and within their level of training and experience. Staff are expected to maintain required competencies, undertake relevant education and uphold public sector standards, including the Code of Conduct and Aged Care Standards.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact: Ann Laverack on (07) 4433 9150.
Applications close: Monday, 20 April 2026.
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.

