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Administration Officer
Emergency Department, Medical Service Group, Townsville University Hospital
Summary
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Exciting opportunities available now with the |
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV679998 |
| Closing date | 22-Apr-2026 |
| Job duration | TFT for 6 months (possible extension) |
| Contact person | Sue Paulsen |
| Contact details | (07) 4433 2119 Access the National Relay Service |
About your employer
Townsville Hospital and Health Service (HHS) offers a supportive and community‑focused workplace with strong opportunities for career development. Staff benefit from structured training, mentorship and access to education programs, including partnerships with James Cook University (JCU).
We provide a welcoming and collaborative environment where administrative staff play a vital role in supporting patient care. Employees enjoy the lifestyle advantages of North Queensland, including short commutes, affordable living and access to coastal and outdoor activities. Townsville HHS prioritises wellbeing through flexible work options, job stability and a family‑friendly culture.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Base salary range: $3038.50 to $3379.10 p.f. (AO3)
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Shift allowances (where applicable)
- Plus great salary packaging options to increase take-home pay
About your opportunity
Are you passionate about making a meaningful impact in healthcare? Clinical Information Administration Services has an exciting opportunity within the Emergency Department at Townsville University Hospital, where you will help support exceptional person‑centred care for patients, families and the community.
The Administration Officer plays a key role in providing high‑quality administrative support in a fast‑paced hospital environment. As a valued member of the team, you will work with stakeholders to coordinate day‑to‑day administrative operations across the Emergency Department and the wider Clinical Information Administration Service. Professionalism, empathy and strict confidentiality are essential.
Townsville University Hospital's Emergency Department treats approximately 90,000 patients each year, and this role provides responsive and effective administrative support to the 24‑hour service.
This position involves continuous shiftwork, including days, afternoons, nights, weekends and public holidays, ensuring round‑the‑clock support for patient needs.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact: Sue Paulsen on (07) 4433 2119.
Applications close: Wednesday, 22 April 2026.
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.

