As a Client Service Officer, you will play an important role in delivering customer-focused payroll services to a large and diverse workforce. Through the accurate and timely processing of payroll and associated administrative tasks, you’ll help ensure employees are paid correctly and on time—every time. Three roles available - Townsville or Cairns location.

Job details

Working within Payroll Transactional Services and reporting to the Team Leader, you'll be part of a supportive, high-performing team committed to service excellence and continuous improvement.

Key competencies (role specific criteria)

You will be assessed on your ability to demonstrate the following:

• Experience in or the ability to rapidly acquire the skills and knowledge to utilise payroll and rostering solutions and maintain rostering and HR master data in an accurate and efficient manner.
• Demonstrated word processing and data entry skills with a high level of accuracy as well as a working knowledge of payroll and rostering solutions.
• Well-developed communication skills with demonstrated ability to provide quality customer service to various stakeholders in a large and complex organisation.
• Proven ability to work within a team environment, follow standard business processes and contribute to process improvements to meet timeframes and ensure team outcomes are achieved.

Why Department of Health

Advance your career and join a team like no other working alongside passionate professionals in a supportive and inclusive environment. We value people and prioritise employee success professionally, financially and personally with a healthy work life balance.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• DoH Applicant Pack (PDF)
  
  CSD680174 A03 CSO TFT (PDF)