Be the Link Between Data, Systems and Patient Care

Use your data expertise to enhance referral pathways, improve system performance, and support better patient outcomes

Job details

Your new role:

This is an exciting opportunity to contribute to the optimisation and ongoing support of key referral management systems, ensuring efficient, high-quality patient flow across Metro South Health. You will:

• Support the development, maintenance and enhancement of referral pathways within Smart Referrals Workflow Solution (SRWS) and e-Blue Slip systems
• Provide reporting, data analysis and dashboard development to support performance, safety and decision-making
• Investigate and resolve system issues, ensuring data integrity, quality and continuous improvement
• Collaborate with clinical, technical and operational stakeholders to implement system enhancements, upgrades and process improvements

About you:

You are a detail-oriented and collaborative professional with strong data and systems experience, ideally within a healthcare environment. You have:

• Demonstrated experience in data management, reporting and ensuring data quality and compliance with standards
• Experience supporting information systems and contributing to process improvement or workflow redesign
• Strong communication skills, with the ability to engage effectively across multidisciplinary teams
• Well-developed organisational skills with the ability to manage competing priorities and meet deadlines

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About the Primary Care Partnerships Unit

The MSH Primary Care Partnerships Unit is an outpatient supporting and enabling service encompassing the MSH Central Referral Hub, General Practice Liaison, Business Practice Improvement Officers, OPD and Referral Data teams, and management of the ESM outpatient scheduling system for Metro South Health.

The collective of support services assist outpatient departments deliver safe quality care, providing advice and guidance on best practice, workflow, compliance, data, reporting and funding.  PCPU staff have a unique set of skills and use multiple applications in day-to-day activities.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MS04680512 Role Description (PDF)
  
  Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)