Be responsible for managing the IDAM systems, services and environments, enabling TAFE Queensland to operate, maintain and enhance ICT environment.

Job details

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. 

By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

As the Principal Systems Engineer, Identity and Access Management (IAM) you will:

• Be responsible for managing the IDAM systems, services and environments, enabling TAFE Queensland to operate, maintain and enhance ICT environment.
• Lead the delivery of enterprise infrastructure projects to enhance TAFE’s ICT solutions, services and environments.

This position reports to the Identity and Access Management Lead.

This is a Permanent, Full-Time opportunity.

The position will be based primarily at Mount Gravatt, however you may be required to perform work at other TAFE Queensland campuses.  

Key Responsibilities

• Be responsible for the design and implementation of on premise and Cloud based services pertaining to the IDAM system and services and ensuring that they meet the business objectives and adhere to service level agreements (SLA).
• Ensure all work is closely aligned with TAFE Queensland’s strategic vision and operational planning.
• Collaborate with functional and technical team members to develop deployment strategies for the Identity solution implementation.
• Be responsible for providing technical liaison between regional and local ICT resources and external technicians and third-party vendors to champion TAFE Queensland’s Identity and Access Management solution (IDAM).
• Be accountable for the co-ordination of change requirements with the TAFE Queensland ICT Change/Incident/Problem Manager and the reliability and security for IDAM system and services.
• Review and identify ways to improve performance and stability of services and applications through continuous improvement and automation.
• Provide visibility of performance, cost, and the security for all Identity and Access services/functions.
• Drive continuous improvement, continuous delivery, and lean practices within the IDAM team.
• Develop and document standards and best practices to support the ongoing operation of the Identity and Privileged Access solutions, particularly with regard to management at a local level.
• Identifying emerging technology solutions that reduce cost, increase efficiencies, enhance capabilities, reduce risk and improve security.
• Ensure that all Identity and Access technology directions create a positive customer experience.
• Development and continuous improvement to orchestration and automation wherever feasible.
• Engage with external service providers on IDAM services and activities, including TAFE Queensland’s primary managed service provider, Fujitsu, and other providers of SAAS, PAAS and other related services.
• Establish strong working relationships and communicate related concepts to a broad range of technical and non-technical clients, including key stakeholders and external consultants.
• Provide level 2/3 support and resolution ownership for the identity platforms including third party escalation.
• Manage problems and incidents through to resolution pertaining to the IDAM platform and integration points.
• Contribute to project team planning activities including stand up meetings and iteration planning meetings; and provide ongoing support in the identification of user requirements and detailed design reviews.
• Contribute to the success of transformation and cultural change through promoting and modelling the values of Safety First, Working Together, Focusing on our Customer, Taking Responsibility and Showing Initiative.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

• Demonstrated understanding of key IDAM disciplines, with a strong understanding in IDAM applications and services including on premise and cloud environments.
• Experience in designing and deployment of IDAM services and solutions, ensuring a consistent approach aligned to TQ standards and procedures.
• Demonstrated ability to initiate, plan, implement and monitor projects to address issues as well as reviewing project performance and identifying opportunities for continuous improvement.
• Demonstrated ability to challenge issues, raise objections constructively when analysing and assessing infrastructure related items, and embrace new challenges, demonstrating resilience and commitment when working towards the achievement of key objectives.
• Strong written and verbal communication skills, with the proven ability to engage effectively at all levels of an organisation, including the ability to work effectively alongside outsourced delivery partners. 
• Demonstrated ability to live and promote a strong ICT team culture that values the contributions of all team members, is honest and considerate, and through that contributes to a highly respected high-performance team.

Highly Desirable Requirements

• Tertiary qualification in Information and Communications Technology or demonstrated equivalent experience is highly regarded
• Minimum of 3 years of IDAM and PAM related experience in enterprise environments will be highly regarded
• IT service management (ITSM) experience including Incident, Change, Problem and Release management
• Experience or general understanding of:
• Identity and password management tools (FIM/MIM)
• Directory services including Active Directory, Azure Active Directory and Microsoft ADLDS
• Federated Identity Management - and concepts such as SAML and OAuth
• RBAC, Single sign on and Multi factor Authentication; and
• Knowledge and understanding of privilege access management concepts.
• Experience working with relational databases

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal.  When submitting your application, please ensure you provide the following:

• a detailed resume including the contact details for two referees (one of whom is your current supervisor); and
• a cover letter (maximum 2 pages) that outlines your experience, skills and abilities and responds to the ‘How you will be assessed’ criteria.
• Applications must be submitted via TAFE Queensland’s recruitment portal. 

Closing date: 11:59pm, Sunday 3 May 2026.

Job Reference Number: TQ2026-339 

For further information, please contact:

Andrew Quarry, Identity and Access Management Lead.

Andrew.Quarry@tafeqld.edu.au

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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