Step into the Heart of a Multidisciplinary Mental Health Service and Deliver Exceptional Care Through Administration!

Join our team as an Administration Officer (Permanent Part-Time, 38 hours per fortnight) supporting Addiction & Mental Health Services. Play a key role in delivering high-quality, patient-focused care in a collaborative environment.

Job details

Your new role:

As an Administration Officer, you will provide high-level reception and administrative support within a multidisciplinary mental health service, contributing to efficient patient flow and service delivery across multiple teams.

• Deliver professional front desk and enquiry support to patients and stakeholders.
• Coordinate appointments, records, and administrative processes to support care.
• Provide cross-team support, including telehealth and tribunal coordination.
• Maintain accurate data entry and documentation in line with legislative requirements.

About you:

You're a motivated and organised professional who values making a meaningful difference in people's lives. You bring a compassionate, patient-focused approach to your work and take pride in supporting both consumers and clinical teams in a mental health setting.

• Experience in reception and administrative roles, with strong digital capability
• Ability to work both independently and as part of a supportive, multidisciplinary team
• Strong problem-solving skills, with the ability to prioritise and manage competing demands
• Excellent communication and interpersonal skills, with empathy, professionalism, and discretion

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

Metro South Addiction and Mental Health Services provide inpatient, hospital-based and community mental health and community alcohol and drug services for all age groups across a number of campuses.

We embrace a forward looking, progressive approach and work collaboratively with all stakeholders in order to achieve expected outcomes. A clear and strong consumer and carer focus is promoted with our vision being to provide our community excellence in consumer centred, integrated care across the continuum of addiction (alcohol and drug) and mental health services.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  MS05681116 Role Description (PDF)