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Patient Services Officer
Surgical Oupatient Department, Surgical Service Group, Townsville University Hospital
Summary
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Exciting opportunities available now with the |
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV681037 |
| Closing date | 12-May-2026 |
| Job duration | Permanent Full-time (Multiple positions available) |
| Contact person | Renee Godrey |
| Contact details | (07) 4433 1435 Access the National Relay Service |
About your employer
Townsville Hospital and Health Service offers a diverse and supportive workplace where employees can contribute to meaningful service improvement and be part of a collaborative, inclusive culture. Staff benefit from access to modern systems, professional development opportunities, secondments and strong partnerships with local education providers.
Located in North Queensland, the region provides a mix of rural, urban, coastal and country living with short commutes, affordable housing and a relaxed lifestyle. We prioritise employee wellbeing through flexible work options, job stability and a family‑friendly environment.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Salary range: $79,272 to $88,158 p.a. (AO3)
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Plus great salary packaging options to increase take-home pay
- Flexible working arrangements may be available
About your opportunity
In this role, you will provide high‑quality, person‑centred support to patients, families and visitors, ensuring they receive clear information and a positive experience. You will work as part of a wider administrative team, contributing to smooth daily operations and providing effective handover between shifts. Strong communication and relationship‑building skills will help you understand customer needs and deliver service aligned with organisational standards. You will also use a range of patient and corporate information systems to support accurate and efficient workflow.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; please contact: Renee Godfrey on (07) 4433 1435.
Applications close: Tuesday, 12 May 2026.
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
