Hospital Administration Officer – 24/7 Rotational Roster | Redland Hospital

Be the vital frontline connection supporting patient care—deliver high-quality administrative services across a dynamic 24/7 hospital environment.

Job details

Your new Role:

This position is required to work Days and Nights across 7 days per week on a rotational roster including public holidays.

You will provide essential administrative and front-of-house support across inpatient units at Redland Hospital, ensuring accurate patient data, smooth admissions, discharges and transfers, and effective communication with clinical teams. Working across a 24/7 rotating roster (including nights and public holidays), you'll manage telephony systems, maintain patient records, coordinate workflows, and support safe, efficient service delivery. Reporting to the Manager of Patient Administration Services, this role is critical to keeping hospital operations running seamlessly after hours.

About You:

You are a reliable, detail-oriented administrator who thrives in a fast-paced 24/7 healthcare environment and delivers exceptional service to patients, visitors and clinical teams. You will have:

• Proven admin experience in a busy, high-pressure setting
• Strong data accuracy and attention to detail
• Confident communicator with excellent customer service skills
• Ability to work rotating shifts, including nights and weekends
• Experience with hospital systems (e.g. HBCIS, ieMR) desirable

See Roster on Page 4 of the Role Description.

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Redland Hospital:

Redland Hospital is the major health centre for adults and children in the Redlands and Brisbane's southern bayside suburbs. We provide a range of services including emergency care, primary health and minor injury care, acute and subacute medicine, general surgery, maternity and paediatric, mental specialist outpatient and mental health care.

It's an exciting time as our Redlands Coast community grows bringing a diverse range of patients & an opportunity to make a real difference in the community. With more beds, new and expanding services the Redland Hospital expansion provides a range of opportunities to pursue and build a long-term career, enjoy a supportive work environment, professional growth opportunities, and a vibrant community!

Now's the time to join the team at Redland Hospital! You'll have all the benefits of working for a growing metropolitan hospital—while being part of a ‘small town' team that values who you are and what you do.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  MS05681244 - Role Description (Days and Nights) (PDF)