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Information Systems Support Officer
North Lakes
Permanent full time opportunity to lead the delivery of targeted training and capability-building initiatives that build workforce confidence and proficiency in Community and Oral Health information systems. The position provides specialist system support and expert advice to ensure digital solutions are effectively embedded into day to day service delivery.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | IT & Telecommunications |
| Classification | AO4 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/COH681742 |
| Closing date | 13-May-2026 |
| Job duration | Permanent Full-Time |
| Contact person | Kathryn Coleman |
| Contact details | 0409 097 221 Access the National Relay Service |
About the role
Permanent full‑time opportunity to provide hands‑on education, support and subject‑matter expertise for a range of clinical and corporate information systems used across Community and Oral Health services. The role works closely with stakeholders to support system adoption, enhance workflows and maximise the operational and clinical benefits of ICT solutions.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Acquire and maintain an expert knowledge of the use, function and information provided by information systems and ICT solutions specific to Community and Oral Health.
- Design and develop training and education program content, training manuals and methods of evaluations for Community and Oral Health information systems and ICT solutions.
- Support the continuing rollout of all Community and Oral Health information systems and ICT solutions by delivering quality system education, training and support to staff from all levels of the organisation.
- Assist in the administrative and business aspects of the Information Systems Management Team including system access and training application processing, maintenance of supporting databases.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
