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Administration Officer - Patient Travel Subsidy Scheme


Nambour General Hospital

Develop your career with Sunshine Coast Health in southeast Queensland which extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north.

Job details

Position status Fixed Term Temporary
Position type Part-time
Occupational group Administration
Classification AO3
Workplace Location Sunshine Coast
Job ad reference QLD/SC682016
Closing date 18-May-2026
Job duration 3 MONTHS
Contact person Tina Zeller
Contact details 07 2100 8251
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We're excited to welcome an Administration Officer to our Patient Travel Subsidy Scheme team.

The Administration Officer provides a high level of confidential administrative support for the Sunshine Coast Health. This position is a prime point of contact for internal communication daily and externally with various departments and agencies.

The Patient Travel Subsidy Scheme (PTSS) offers financial subsidy to approved applicants who are required to travel to other health facilities outside of the SCHHS where services cannot be provided.

Key Responsibilities include:

  • This position reports operationally and professionally to the BSO PTSS and the Principal Business Advisor IBM.
  • Provide professional customer focused service to patients and staff who utilise the services of the Patient Travel Subsidy Scheme Office using a high level of communication via phone, emails etc.
  • This position requires you to adhere to National Safety and Quality Health Service (NSQHS) Standards and the Sunshine Coast Health Safe Care Framework, which has been developed in collaboration with staff, consumers and key stakeholders to enable our vision of health and wellbeing through person-centred care.
  • Effectively communicate with customers and demonstrate understanding, empathy, patience and a positive service focus

Remuneration includes salary rates: $39.98- $44.46 p.h. employer contribution to superannuation (12.75%) and annual leave loading (17.5%) (AO3) (Fixed term temporary part time multiple positions available,  for 3 months). Applications will remain current for the duration of the vacancy Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).

Why work for us?

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers

As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:

  • A wellness program;
  • Generous superannuation;
  • Flexible work arrangements;
  • Career training and development; and
  • Salary packaging.

Check out the latest updates here:

https://www.sunshinecoast.health.qld.gov.au/

 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

**APPLICANTS ARE TO APPLY ONLINE** The following file types are accepted: pdf.jpg, .gif, .bmp, .png, .rtf, .txt, .doc and docx. Do not upload zipped files, tagged pdfs or protected documents. Click on the "Apply" button to submit your application.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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