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Administration Officer - Medical Records
Royal Brisbane and Women's Hospital, Herston

Provide administrative and systems support in relation to confidential patient medical records within a hospital setting both digital and historical.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/RBH682096 |
| Closing date | 19-May-2026 |
| Job duration | See role description |
| Contact person | Terry Day |
| Contact details | 3646 7062 Access the National Relay Service |
About the role
- Provide administrative and systems support in relation to confidential patient medical records within a hospital setting both digital and historical.
- Ensure digital images are available for patient presentations in the Integrated Electronic Medical Record (ieMR)
- Contribute to a 24/7 service delivery model by working rotating shifts, including early (0600-1430), late (1430-2300), and weekend hours (0800 – 1630).
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Fulfil the responsibilities of this role in accordance with Queensland Health's core values, as outlined above.
- Prioritise receipt and track patient medical records electronically for all clinical and business units across the hospital campus.
- Perform general duties related to the maintenance and care of patient medical records and the systems used to scan these files.
- Support clinical business units with their medical record requirements including end user assistance on the integrated electronic medical record (ieMR) and the historical medical record.
- Quality Management of electronic patient medical records ensuring the accuracy of images available on the ieMR.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
