Rockhampton Hospital’s Emergency Department is where the action happens - Buzzing, busy and backed by best in class specialist services.

We’re looking for a dynamic leader to guide our ED admin team, keep operations running smoothly 24/7, drive performance, build great relationships, and make smart improvements that help the whole department thrive. If you love pace, people, problem solving and making a real impact, you’ll feel right at home as the Senior Administration Officer.

Job details

About us:

Rockhampton Hospital is the beating heart of healthcare in Central Queensland - 305 beds, a fast-paced Emergency Department, and a team that knows how to get things done. As the region's main referral hospital, our ED is at the centre of it all, supported by specialist services ranging from Intensive Care and Surgery to Paediatrics, Cardiology and more, plus visiting experts from Queensland's major tertiary hospitals. We're also stepping into the future with a newly established, state-of-the-art building delivering integrated cancer care, complete with modern equipment and cutting-edge facilities.

About the role:

• Drive performance, accountability and key performance indictors - including training compliance, leave and fatigue management
• Manage rostering and workforce coverage to ensure service continuity and financial efficiency
• Recruit, onboard, coach and develop ED administration staff through strong leadership and performance support
• Build strong working relationships across the ED to support communication, teamwork and high-quality outcomes
• Partner with Corporate Services and key stakeholders including the Business Practice Improvement Officer and Data teams to improve processes, data quality and information management

About you:

• While not mandatory, a relevant qualification in business, health administration or public service administration would be well regarded.
• Proven ability to lead and manage administrative teams in a busy clinical or multidisciplinary environment, including providing supervision, guidance, and support for staff development.
• Demonstrated ability to manage competing priorities, coordinate workloads and meet tight deadlines in a fast-paced environment.
• Highly developed interpersonal and written communication skills, with the ability to liaise effectively and professionally across all levels of the organisation and with external stakeholders.
• Advanced competency in Microsoft Office and the ability to quickly learn and adapt to new computer-based systems and proprietary software.
• Strong understanding of the unique demands of an Emergency Department environment, with the ability to stay organised, calm, and effective under pressure.

What we offer:

Total remuneration value of up to $117,603 p.a. is comprised of:

• An hourly rate between $47.18 - $51.98 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK6E682297

Applications close: Wednesday, 27 May 2026

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 12) 2025.

Documents

Before applying for this vacancy please ensure you read the documents below.

• RK6E682297 - Senior Administration Officer (Emergency) (PDF)
  
  Information for Applicants (PDF)