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Senior Business Change Officer
Fortitude Valley
Take the next step in your career with this exciting opportunity within Digital Application Services, Enterprise Technology Services Branch.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | IT & Telecommunications |
| Classification | AO6 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/EHQ682037 |
| Closing date | 21-May-2026 |
| Job duration | Permanent Full-time |
| Contact person | Sian Jones |
| Contact details | 07 3542 3248 Access the National Relay Service |
The role
The Senior Business Change Officer will coordinate and deliver business change initiatives supporting a large‑scale, complex Identity and Access Management solution. Reporting to the Principal Business Change Officer, this role works closely with technical teams and business stakeholders to implement agreed change activities, embed new ways of working, and support adoption outcomes across the organisation.
Key responsibilities:
- Coordinate business change activities within an IM/ICT program/projects(s), including business change management, benefits realisation, communications, stakeholder engagement and training.
- Develop and deliver business change management deliverables to ensure the successful implementation and adoption of IM/ICT program/project(s) which meets business needs.
- Contribute to the realisation of business benefits by monitoring, gathering and analysing of data to support the measurement and reporting of benefits throughout the project lifecycle and post implementation.
- Establish and maintain effective relationships with and between key stakeholders to proactively manage needs, expectations, mitigate risks and support change.
- Encourage the use of effective communication channels to promote the successful adoption of change within the business.
About you
We are searching for someone who:
- Proven experience in the development, documentation, implementation and evaluation of organisational change in IM/ICT program/project(s), using appropriate industry standards and techniques.
- Understanding of all aspects of business change management, including benefits realisation, stakeholder engagement, communications and training.
- Ability to develop and manage stakeholder relationships to support effective business change, including the ability to influence key stakeholders.
- Proven effective consultation, facilitation and effective written and oral communication skills for use in a complex project environment.
- Proven analytical, conceptual and problem solving skills and a proven ability to work in a team environment developing effective working relationships with team members.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes
Competitive salaries
- 12.75% superannuation
- 17.5% leave loading
Employee wellbeing
- 38 hour full time work week
- Access to 24/7 confidential employee support providers and counsellors including for immediate family members
- Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
- Career progression with more than 300 diverse career pathways and career support to take you further!
- Access to a variety of programs and initiatives to support training and career growth.
- Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.
Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Ready to apply?
For further information on how to apply please review the attached Role Description.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).
Documents
Before applying for this vacancy please ensure you read the documents below.
