Administration Officer | Patient Flow Program

Support patient flow and service delivery in a vital administration role at Princess Alexandra Hospital

Job details

Your new role:

In this important support role, you will provide high-level administrative and coordination support to the Nurse Manager and clinical team to assist with patient flow and service delivery outcomes. You will:

• Provide administrative and secretarial support including document preparation, meeting coordination, data entry and reporting
• Utilise multiple hospital information systems to support patient movement, bed utilisation and operational monitoring
• Maintain accurate databases, spreadsheets and KPI reporting to support service performance and decision-making
• Act as a key communication contact for the MSH Additional Beds team, liaising with internal and external stakeholders

About you:

We are looking for a proactive and adaptable administration professional who thrives in a busy team environment and demonstrates a strong commitment to service excellence. You have:

• Strong communication and interpersonal skills with the ability to build positive working relationships
• Excellent organisational skills with the ability to manage competing priorities and adapt to changing business needs
• High attention to detail with proven experience delivering accurate, quality administrative support
• Advanced computer skills including Microsoft Office and the ability to quickly learn hospital information systems

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About the MSH Patient Flow Program

The Metro South Health (MSH) Patient Flow Program's (PFP) primary objective is to support the ability of the health service to maximise capacity for patient care and resource allocation by using a patient centred approach that promotes timely access to safe, quality care. This is achieved through the adaptation of contemporary and creative strategies that eliminate constraints in a patient's journey.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MS05682789 Role Description (PDF)
  
  Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)