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Administration Officer - Maternity Outpatients


Sunshine Coast University Hospital, Birtinya

Develop your career with Sunshine Coast Health in southeast Queensland which extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north.

Job details

Position status Permanent,Temporary
Position type Part-time
Occupational group Administration
Classification AO3
Workplace Location Sunshine Coast
Job ad reference QLD/SC683088
Closing date 01-Jun-2026
Job duration Temporary - 6 months with possible extension
Contact person Tanya Gorlick
Contact details 0475 432 162
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We're excited to welcome an Administration to our Maternity Outpatients Department.

Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.

The Administration Officer provides a high level of confidential administrative support for the Sunshine Coast Hospital and Health Service. This position is a prime point of contact for internal communication on a daily basis and externally with various departments and agencies.

This position operates with a high degree of teamwork in performing the duties of each department whilst maintaining open channels of communication with other services within the SCHHS. This position will be required to rotate through various internal roles within the Outpatients Departments including reception; booking of follow-up appointments; Medicare billing; appointment confirmation; inputting high volume data; managing internal waiting lists; and assisting with Outpatient clinic schedules.

Key Responsibilities include:

  • Exercise judgement when necessary to solve immediate problems in situations where precedents have not been set and procedures not defined.
  • Effectively communicate with customers and demonstrate understanding, empathy, patience and a positive service focus.
  • Provide high quality confidential administration support to the team.
  • Act as a primary point of contact for all incoming and outgoing communication.

Why work for us?

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers

As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:

  • A wellness program;
  • Generous superannuation;
  • Flexible work arrangements;
  • Career training and development; and
  • Salary packaging.

Check out the latest updates here:

https://www.sunshinecoast.health.qld.gov.au/

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

**APPLICANTS ARE TO APPLY ONLINE** The following file types are accepted: pdf.jpg, .gif, .bmp, .png, .rtf, .txt, .doc and docx. Do not upload zipped files, tagged pdfs or protected documents. Click on the "Apply" button to submit your application.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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