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Customer Service Trainee
Brisbane Inner City
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | |
| Workplace Location | Brisbane Inner City |
| Job ad reference | TQ2026-400 |
| Closing date | 29-May-2026 |
| Job duration | Temporary ~ Full-time |
| Contact person | Julia Medland, Advisor Human Resources |
| Contact details | Access the National Relay Service |
About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.
Your Opportunity
TAFE Queensland, Brisbane Region is seeking a dedicated and enthusiastic Customer Service Trainee for a temporary full-time position within our Human Resources Team based at our South Bank campus. This 12-month role offers a unique opportunity to grow professionally and acquire valuable skills.
As a Customer Service Trainee, you will:
• Proactively engage with customers across the business to resolve issues, gain product knowledge, and provide exceptional customer service.
• Demonstrate professionalism, initiative, and a strong willingness to learn new skills.
• Work alongside experienced staff to develop strong communication skills, contribute to team success, and build relationships with key stakeholders.
During your traineeship you will complete studies in Certificate III in Business and participate in placement opportunities within both the Educational Delivery and Corporate Services teams, gaining a comprehensive understanding of TAFE Queensland's work practices, policies, and procedures.
This role is an excellent opportunity to build a solid foundation for your career while contributing to the success of TAFE Queensland.
This is a 12 month opportunity, commencing on 1 July 2026 until 30 June 2027.
This position reports to the Manager, Human Resources (Operations).
Salary
The salary for this position starts at $33,850.98 (gross) per annum plus superannuation (under the age of 21).
Benefits
• Four (4) weeks recreation leave (accrued annually)
• 12.75% superannuation and salary packaging options available
• Access to Employee Assistance Program
• Annual staff recognition awards and years of service recognition
Highly Desirable
Candidates who possess the following will be highly regarded:
• Queensland Certificate of Education
• Possession of a “C” Class Queensland Driver’s Licence.
How to apply
To apply for this role, please provide the following:
• a detailed resume including the contact details for two referees (one of whom is your current supervisor); and
• a cover letter (maximum 2 pages) that outlines your experience, skills and abilities and responds to the ‘How you will be assessed’ criteria.
• Applications must be submitted via TAFE Queensland’s recruitment portal.
Candidate applications may be considered for same or similar vacancies within 12 months of original advertisement closing date.
Closing date: Friday 29 May 2026, at 9:00am
Job Reference Number: TQ2026-400
For further information, please contact:
Julia Medland
Advisor, Human Resources
Julia.Medland@tafeqld.edu.au
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
- No File Attached
