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Manager, Service Agreements


Brisbane City

Take the next step in your career with this exciting opportunity within Healthcare Purchasing and System Performance. Join a team that drives better health outcomes across Queensland through strategic partnerships, service improvement and performance management, while enjoying career development opportunities and flexible working arrangements in a collaborative environment.

Job details

Position status Permanent
Position type Full-time
Occupational group Contract Management
Classification AO8
Workplace Location Brisbane Inner City
Job ad reference QLD/HPSP683752
Closing date 08-Jun-2026
Job duration Permanent Full Time
Contact person Rebecca Chambers
Contact details (07) 2100 9378
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What you'll do

In this role, you will manage service agreements and monitor performance across Hospital and Health Services to ensure services and funding are delivered in line with agreed outcomes. You will analyse performance data, lead service improvement initiatives, build strong relationships with senior stakeholders and provide strategic advice to support health system performance across Queensland.

About you

We are searching for someone who has:

  • Extensive management and organisational experience with a proven record of achievement at a senior level in a large, complex, decentralised service delivery organisation.
  • Strong ability to analyse, interrogate and interpret complex data, detect emerging trends and reconcile different data from different sources, utilising this information to manage performance.
  • Highly developed project management skills and be able to demonstrate the ability to plan and implement large-scale complex program/project(s).
  • Ability to communicate to the highest standards, producing reports, preparing and delivering presentations and verbal communications on topics which are complex and contentious to a wide variety of stakeholders

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:

Competitive salaries

  • 12.75% superannuation
  • 17.5% leave loading

Employee wellbeing

  • 36.25 hour full time work week
  • Access to 24/7 confidential employee support providers and counsellors including for immediate family members
  • Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

  • Career progression with more than 300 diverse career pathways and career support to take you further!
  • Access to a variety of programs and initiatives to support training and career growth.
  • Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

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If you have any questions about your account or accessing this website, please contact our helpdesk.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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