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Indigenous Hospital Liaison Officer - Identified (Rockhampton)
Rockhampton
Ready to bring your cultural strength and heart to a team shaping healthier futures for Aboriginal and Torres Strait Islander communities?
Dive into a role where culture, connection and care shine as you support patients and families, making the health system easier to navigate with clear guidance and practical help. Got the skills and community ties but not the formal qualification yet? We’ll back you with paid study time and full financial support as you further your career.
If you identify as Indigenous to the Aboriginal or Torres Strait Islander person, and are a strong communicator with natural advocating skills, this is your chance to create meaningful impact every day.
Job details
| Position status | Permanent |
|---|---|
| Position type | Part-time |
| Occupational group | Health - Health Service Support |
| Classification | HWF3 |
| Workplace Location | Rockhampton region |
| Job ad reference | QLD/RK6E683960 |
| Closing date | 09-Jun-2026 |
| Job duration | 38 hours per fortnight |
| Contact person | Adriana Johnson |
| Contact details | 0409 987 301 Access the National Relay Service |
About us:
At the Aboriginal and Torres Strait Islander Health and Wellbeing Directorate, we're more than just a team - we're part of something truly meaningful, proudly contributing to the vital work of Central Queensland Hospital and Health Service.
Passionate about shaping better health journeys, our team brings together heart, expertise and a strong commitment to culturally safe, respectful and inclusive care for Aboriginal and Torres Strait Islander communities. From thoughtful planning to practical strategies, our focus is simple: supporting our people to thrive through improved access, experiences, and health outcomes.
Here, every idea matters, every voice is valued, and the work you do creates lasting, positive change.
About the role:
- Be a passionate voice for Aboriginal and Torres Strait Islander patients and their families, providing cultural support, advocacy, and care coordination so they feel respected, understood, and properly looked after across Central Queensland.
- Help healthcare teams become more culturally sensitive by sharing knowledge, providing a strong cultural lens in meetings and case conferences and boosting everyone's understanding of Aboriginal and Torres Strait Islander perspectives.
- Guide patients and families through the health system explaining medical terms in plain language, mobilising family and community support, assisting with discharge planning, and encouraging people to take charge of their own health journey.
- Thrive in a dynamic team, stepping in where needed, maintain excellent resources, spot gaps in services, attend meetings, and bring positive energy while always delivering friendly, professional support.
About you:
- An approved Certificate IV or Diploma qualification (or higher) in Aboriginal and/or Torres Strait Islander primary health care, health, community/human services, or other field relevant to the role subject to the approval of the Office of First Nations Health is mandatory.
- Unqualified applicants with relevant knowledge, skills and abilities who commit to completing the required qualification(s) within an agreed timeframe are encouraged to apply; successful candidates will start at the no-qualification pay point with full financial and leave support provided.
- Under Section 25 of the Anti-Discrimination Act 1991 (Qld), it is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander community.
What we offer:
Total remuneration value of up to $58,893 p.a. is comprised of:
- An hourly rate between $39.00 - $52.06 p.h.
- 12.75% employer superannuation contribution
- 17.5% leave loading
Additional Benefits:
- Ongoing Professional Development and Education Opportunities
- Flexible Work-Life Balance and Variety
- Generous Salary Sacrificing Options
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
Vaccine Preventable Diseases (VPD) requirements:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
How to apply:
To apply, please submit the following:
- Your current CV or resume, including referees.
- A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
- Any additional forms / evidence as attached or listed on the Role Description.
For assistance:
- Contact Recruitment.CentralQueensland@health.qld.gov.au
- Quote the Job Ad Reference (JAR) RK6E683960
Applications close: Tuesday, 9 June 2026
#Rockhampton
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
This position will be filled in accordance with the Aboriginal and Torres Strait Islander Health Workforce (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 3) 2025.
Documents
Before applying for this vacancy please ensure you read the documents below.
