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Administration Officer - Rapid Access to Community Care
Aspley Community Health Centre

Permanent full-time opportunity to join the Rapid Access to Community Care team, providing high-quality administrative support in a fast-paced, patient-focused environment.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/COH684210 |
| Closing date | 11-Jun-2026 |
| Job duration | |
| Contact person | Emily Charles |
| Contact details | 0461 566 557 Access the National Relay Service |
About the role
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Rapidly assess, identify, establish and implement an array of precise and effective record management systems and processes, to accurately capture and document all referrals, encounters, correspondence and patient charts within the Unit.
- Efficiently operate call centre equipment by responding professionally to incoming calls to the unit, ensuring the caller is assisted, transferred or redirected correctly and within a timely manner.
- Build relationships with consumers and stakeholders using strong communication skills and negotiation skills to understand consumer's or stakeholder's needs.
- Accurately and efficiently register patients and clients in various electronic programs/databases.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
