Skip links and keyboard navigation

Job search

Administration Officer - Rapid Access to Community Care


Aspley Community Health Centre

Metro North Health recruitment banner

Permanent full-time opportunity to join the Rapid Access to Community Care team, providing high-quality administrative support in a fast-paced, patient-focused environment.

Job details

Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location Brisbane - North
Job ad reference QLD/COH684210
Closing date 11-Jun-2026
Job duration
Contact person Emily Charles
Contact details 0461 566 557
Access the National Relay Service

About the role

Permanent full-time opportunity to join the Rapid Access to Community Care team, delivering efficient and high-quality administrative support in a fast-paced healthcare environment. You'll manage referrals, maintain accurate data across multiple systems, and provide professional communication to support timely, coordinated patient care.
 
About you

 

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

  • Rapidly assess, identify, establish and implement an array of precise and effective record management systems and processes, to accurately capture and document all referrals, encounters, correspondence and patient charts within the Unit.
  • Efficiently operate call centre equipment by responding professionally to incoming calls to the unit, ensuring the caller is assisted, transferred or redirected correctly and within a timely manner.
  • Build relationships with consumers and stakeholders using strong communication skills and negotiation skills to understand consumer's or stakeholder's needs.
  • Accurately and efficiently register patients and clients in various electronic programs/databases.

Benefits when working for us

  • Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
  • Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
  • Flexible working arrangements and competitive salary rates with annual incremental increases
  • Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

 

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

Job search


  1. Please use * for wildcard searches.
  2. Search exact phrase
    Check to search for the exact phrase. Uncheck to return jobs that contain any of the keywords.

  3. Hold down the control (Ctrl) button and use your computer mouse to select multiple options

  4. Hold down the control (Ctrl) button and use your computer mouse to select multiple options
  5. Salary (yearly) Leave blank if you are searching for casual jobs
  6. Total Remuneration Only used for Senior Medical or Executive positions

Need help? Contact us

If you have any questions about your account or accessing this website, please contact our helpdesk.

If you wish to view or update applications submitted for Queensland Health roles, please log in on the QH Careers site.

Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

Graduate portal

This recruitment portal is your gateway to a wide range of graduate program positions on offer in the Queensland Government.

Visit the Queensland Graduate Portal

( https://www.graduates.qld.gov.au/ )
Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

Page feedback

  1. How satisfied are you with your experience today? *
View cookie preferences Please click here to view your cookie settings preferences for this site.