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Senior Project Support Officer
Fortitude Valley
Ready to make an impact behind the scenes of life-changing health services? We’re looking for a high-performing professional to provide expert program and project support across major IM/ICT initiatives. In this role, you’ll help drive the successful delivery of complex, large-scale digital projects—keeping stakeholders aligned, milestones on track, and outcomes on point. Work at the heart of innovation, where technology meets healthcare, and your coordination, insight, and problem-solving skills truly make a difference. Step into a role where your work powers smarter systems, stronger services, and better patient outcomes.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO5 |
| Workplace Location | Brisbane Inner City,Brisbane - North |
| Job ad reference | QLD/DMN684154 |
| Closing date | 12-Jun-2026 |
| Job duration | Temporary position up to 27 June 2027 |
| Contact person | Fiona Hunt |
| Contact details | 0488217904 Access the National Relay Service |
Digital Metro North (DMN) works collaboratively with clinical leads and end users across Metro North Health to deliver the Digital Metro North Strategy 2018-32. The strategy aims to ultimately deliver an integrated digital hospital and healthcare environment across Metro North by 2032. Over the coming years, significant capital works are being undertaken, including hospital construction and refurbishment and the implementation of the ieMR Advanced solution across all Metro North facilities. Achieving the aims of the strategy requires a dedicated team with the knowledge, determination, and skills to deliver quality results.
About the Role
The purpose of this role is to provide high level program/project support to assist in the successful delivery of large scale, complex Information Management (IM) and Information and Communication Technology (ICT) program/project(s).
- This role is full time with the standard hours of operation being 8:00am – 4:06pm, Monday to Friday.
- Flexible working arrangements such as variable working hours, working from home and flex accrual may be supported.
Key knowledge and experience
The ideal applicant will be able to demonstrate the following:
- Coordinate and manage the delivery of specialised and/or small work packages involving IM/ICT, ensuring solutions delivered are responsive to customer needs and sustainable in an enterprise environment.
- Assist with the compilation and undertake the effective review of project documentation including, proofing, editing and branding ensuring documents meet quality standards.
- Facilitate the coordination of relevant working groups to guide the successful implementation and adoption of key change and implementation initiatives.
- Monitor resources and expenditure within the agreed work package budgets against the project forecasts.
- Coordinate risk and issue identification, assessment and mitigation activities by ensuring risks and issues are documented, reviewed and escalated as appropriate.
Find out about the role in more detail and how to apply in the attached Role Description.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas.
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
- Flexible working arrangements and competitive salary rates with annual incremental increases.
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging.
Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
