Join a High-Performing Revenue Services Team!

Join Metro South Health's Revenue Services team and help ensure accurate billing and revenue recovery across one of Queensland’s leading health services. This role offers a great opportunity to develop specialist knowledge in healthcare billing, auditing and revenue systems! 2 temporary roles available!

Job details

About your role

As a Billing and Audit Officer, you will provide accurate and timely billing services that support revenue recovery and compliance across Metro South Health. 

In this role, you will:

• Prepare and process billing schedules for chargeable services
• Manage inpatient billing to health funds and patients
• Investigate and resolve billing discrepancies and rejections
• Audit patient information and maintain billing records
• Extract, manipulate and analyse revenue-related data
• Respond to telephone and email enquiries professionally

About you

You are highly organised, customer-focused and enjoy working with data and systems. You have strong attention to detail, excellent communication skills and the ability to manage competing priorities while maintaining accuracy.

You will demonstrate:

• Strong administrative and data entry skills
• Excellent attention to detail and accuracy
• Effective communication and customer service abilities
• Strong organisational and time management skills
• Knowledge of healthcare billing or revenue systems is highly regarded

Check out our quick tips and application essentials!

What we can offer you:

• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Princess Alexandra Hospital:

• The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.
• We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.
• We're expanding our hospital to make sure everyone gets the care they need. We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.
• Princess Alexandra Hospital, a place of countless opportunities to learn and grow your career!

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• We are MSH - five reasons why you should join us (PDF)
  
  MS06684554 Role Description (PDF)
  
  Application essentials - things you need to know (PDF)