Job search
Patient Services Officer
Prisoner Health Service - Townsville Correctional Centre, Stuart
Summary
Townsville Prison Health are seeking a Patient Services Officer to join the team within Townsville Correctional Centre - Stuart, on a fixed term temporary full-time basis, from 15/06/2026 to 14/08/2026. |
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV684627 |
| Closing date | 10-Jun-2026 |
| Job duration | TFT, 15/06/2026 - 14/08/2026 |
| Contact person | Karen McCagh |
| Contact details | (07) 4430 5550 Access the National Relay Service |
About Townsville Prisoner Health Service:
The Townsville Prisoner Health Service (TPHS) is a primary health care service that operates across multiple facilities in Stuart, Townsville.
The Townsville Corrections Centre (TCC) covers a large geographical area, has both men and women high and low custody facilities with separate sections required for security and accommodations.
The service is a nurse led primary health care model, supplemented with part time GP's, allied health and other specialist services.
About your new employer:
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Salary range: $3038.50 to $3379.10 p.f. (AO3)
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing options may be available
About your opportunity:
- Deliver exceptional person-centered customer service to patients.
- Work collaboratively as a member of the administrative team and provides quality support to deliver a high standard of organisational and patient-focused outcomes.
- Contribute to creating an exceptional place to work by consistently aligning workplace behaviours to organisational values.
Requirements:
- Possession of class C drivers' licence.
- This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
- Probation period may apply.
- Pre-employment checks will be conducted, including a Queensland Corrective Services Criminal History Clearance.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact: Karen McCagh on (07) 4430 5550.
Applications close: Wednesday, 10 June 2026.
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
