Central Queensland Health’s Communication and Engagement team is at the forefront of how the organisation informs, connects and builds trust with its communities. As Manager, you play a pivotal role advising and supporting the Chief Executive and executive leadership, ensuring they are equipped with clear, strategic and timely communication.

This is a unique opportunity to lead a skilled, high-performing team, guiding work on complex and sensitive issues that shape public understanding and confidence. You will drive a proactive, transparent and responsive communication function, while fostering a culture of accountability, collaboration and continuous improvement.

In this role, you don’t just deliver communication, you influence decisions, strengthen reputation and help lead a service that makes a real difference to regional communities every day.

Job details

About us:

At Central Queensland Health, we deliver public healthcare across regional, rural and remote communities through hospitals, aged care and community services. Our 4,500-strong workforce improves lives every day, supported by strong benefits, flexibility and a lifestyle of short commutes, community connection and over 300 days of sunshine.

The Communication and Engagement team leads how we communicate to support priorities and maintain public trust, navigating complex issues to help communities understand decisions, with a culture grounded in transparency, collaboration and accountability.

About the role:

• Lead the development, delivery, and ongoing evaluation of Central Queensland Health's overarching Communication and Engagement Strategy.
• Provide high-level strategic counsel to the Chief Executive and senior leaders on sensitive, high-risk, and complex communication matters.
• Establish and embed best-practice governance frameworks, standards, and communication policies across the entire health service.
• Manage a small, high-performing communication team and oversee the unit's operational budget and resource allocation.
• Drive proactive media management, crisis communication, and stakeholder engagement initiatives that protect and enhance organisational reputation.

About you:

• You hold a relevant tertiary qualification and/or demonstrate high-level experience navigating complex healthcare or government environments.
• You have a proven ability to design, implement, and measure strategic communication frameworks that align with broader corporate objectives.
• You possess extensive experience providing expert advisor-level guidance to senior executives on high-risk, sensitive reputational issues.
• You are highly skilled in media relations, issue mitigation, and cultivating strong, inclusive stakeholder relationships.
• You are an empowering leader with a track record of building team capability, fostering accountability, and driving continuous improvement.

What we offer:

Total remuneration value of up to $187,651 p.a. is comprised of:

• A salary between $155,432 - $164,467 p.a.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

How to apply:

To apply, please submit the following:

• Your current CV or resume: Document that includes names and contact details of two referees. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current or past supervisor.
• A short response to the following questions: Submit a maximum 2-page document responding to the following questions emphasising how your skills, experience, and knowledge match the role's key responsibilities and assessment criteria.

1. 1. Describe a communication and engagement strategy you have developed and implemented in a complex organisation. How did you ensure alignment with organisational priorities and measure its effectiveness?
   2. Give an example of how you have managed a high-risk communication issue or protected an organisation's reputation. What strategies did you use to ensure timely, transparent and effective communication?
   3. Describe how you have led and developed a high-performing team in a complex environment. What approaches did you use to build capability, manage performance, and ensure accountability?

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR)

Applications close: Thursday, 25 June 2026

#CentralQueensland

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

Documents

Before applying for this vacancy please ensure you read the documents below.

• RK6F685158 - Manager Communication and Engagement (PDF)
  
  Information for Applicants (PDF)