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Administration Officer - Travel


Mount Isa

Make Every Journey Count – Join Our Travel Services Team!


Join a supportive team delivering essential travel coordination services across our health network. In this role, you’ll organise patient and staff travel, provide trusted advice, and ensure services are delivered efficiently, accurately—helping connect people to the care they need.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location North West Qld
Job ad reference QLD/MI685340
Closing date 26-Jun-2026
Job duration 3 months with possibility of extension
Contact person Jacquilan Sodenkamp
Contact details (07) 4744 4057
Access the National Relay Service

About the role

Working within a small, collaborative team, you'll provide timely, professional support to a broad range of internal and external stakeholders, helping ensure travel services are delivered efficiently, accurately, and with a strong focus on patient care and financial responsibility.

Key responsibilities include:

  • Coordinating approved patient and staff travel and processing travel claims accurately and in line with policy
  • Assisting with reconciliation and payment of travel-related accounts, while liaising with external providers such as airlines, rail services and accommodation vendors
  • Reviewing travel requests, maintaining accurate records, and using travel systems effectively

Working with us

  • Tax savings through salary sacrificing options are also available.
  • In your downtime, we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.
  • Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.

Requirements

  • C Class Motor Vehicle Licence.
  • Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
  • This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
  • A period of probation may apply.

About North West Hospital and Health Service

The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.

  • Unique locations
  • Friendly communities
  • Regional, rural and remote $$$ incentives

The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.

Mount Isa is a great place to live and work!

Interested?

Download the Role Description for further information and application / interview preparation.

Contact: Jackie Sodenkamp on (07) 4744 4057.

Applications close: Friday, 26 June 2026.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Our vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community.

We are an equal opportunity employer.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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