Support the delivery and promotion of TAFE at School programs, helping connect students with education pathways and build regional brand awareness.

Job details

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. 

By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

The TAFE at School Officer is responsible for:

• Providing administrative services to support the planning and delivery of TAFE at School programs and initiatives. 
• Assisting in the promotion of TAFE at School programs across a range of channels, including events, expos and information sessions.
• Increasing brand awareness and enhancing the image of TAFE Queensland North Region, particularly as it relates to TAFE at School programs. 

This position reports to the TAFE at School Coordinator. 

This is a permanent, full-time opportunity.

The position will be based primarily at Cairns, however you may be required to perform work at other TAFE Queensland campuses.  

Key Responsibilities

• Contribute to the administration and facilitation of TAFE at Schools programs, events and initiatives including:
  • assisting in the coordination of TAFE at Schools enrolments and applications.o ensuring that program, event information and marketing material is accurate and current.
  • coordination of event logistics, event setup, delivery, breakdown and review.
  • scheduling of special events for TAFE at School students including liaison with Business Managers, educators and Educational Support staff.
  • participation in school visits (both at schools and on TAFE Queensland sites), community events, and promotional activities and marketing initiatives (e.g. attendance and presentation at Career Expos and other similar events).
  • dynamically presenting TAFE at School materials and information to small groups of students; and
  • ensuring compliance with relevant TAFE at School, regional and TAFE Queensland policies and procedures.
• Provide administrative support associated with the planning and delivery of TAFE at School programs and initiatives and the day-to-day operations of the team, including but not limited to:
  • maintaining effective record management, tracking and filing systems.
  • undertaking purchasing activities and reconciliation of corporate cards for the team.
  • mail out of documents.
  • receiving and directing communications, correspondence and enquiries to relevant staff; and
  • undertaking general administrative and office management functions as required.
• Maintain currency of knowledge and skills relevant to TAFE at Schools, including a sound understanding of TAFE Queensland programs, products and services and Queensland Certificate of Education (QCE) requirements.
• Effectively utilise a range of software applications, databases, information systems and student management systems to support TAFE at School functions.
• Assist with the development and preparation of reports and correspondence relevant to the business operations of the team, contributing to the monitoring of operational performance and enabling the provision of timely and accurate information to all stakeholders.
• Provide exceptional client service and liaise proactively with internal and external stakeholders at all levels, including students and parents, providing advice and support relevant to TAFE at School programs and ensuring accurate information and documentation is obtained and/or provided in a timely manner.
• Develop and maintain effective and collaborative relationships with TAFE Queensland employees, educational institutions, other Government departments and private organisations (including RTO’s), and applicable regulatory bodies.
• Contribute to continuous business improvement through supporting the development and implementation of internal quality system procedures, processes and documentation to build business efficiencies within the TAFE at School function.
• Proactively participate in local Performance Planning and Development (PPD) processes, seeking opportunities for self-development and contributing to the development of the team through knowledge sharing and the provision of support, guidance and collaboration.
• Utilise a range of software applications and systems relevant to the business operations of the team including the Microsoft Office Suite, human resource, financial and student management systems 
• Contribute to the success of transformation and cultural change through promoting and modelling the established values of Showing Initiative, Working Together, Focussing on our Customer and Taking Responsibility.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. Sound knowledge, or the ability to rapidly acquire knowledge, of TAFE at School programs and services and Queensland Certificate of Education (QCE) requirements.
2. Demonstrated ability to develop rapport and maintain positive and collaborative working partnerships with a range of internal and external stakeholders.
3. Well developed written and verbal communication skills including the ability to prepare and dynamically present information to a variety of audiences.
4. Proficiency in the use of a range of computerised systems and applications relevant to student management and TAFE at Schools functions, including the ability to generate reports and correspondence.
5. Ability to both work autonomously and to effectively contribute to a high performing team, ensuring that all work is completed accurately and to a high standard within negotiated timeframes and proactively seeking and facilitating opportunities for self-development.

Mandatory Qualifications/Requirements

• Working with Children Check (Blue Card).
• Current Driver’s Licence.

Working with Children Check (Blue Card):

Confirmation of employment is conditional upon the preferred applicant being issued with a Blue Card.  For further information, please access the Public Safety Business Agency’s Blue Card Services: http://www.bluecard.qld.gov.au/. 

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal.  When submitting your application, please ensure you provide the following:

• A detailed resume; 
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor)

Closing date: 29 June 2026

Job Reference Number: TQ2026-565

For further information, please contact:

Lisa Laffin, TAFE at School Coordinator

lisa.laffin@tafeqld.edu.au

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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