Join MASS: Make a Difference Through Organised, High-Impact Administration

Join a dedicated team helping people maintain independence and improve their quality of life through the Medical Aids Subsidy Scheme (MASS).

Job details

Your new role:

As an Administration Officer within the Medical Aids Subsidy Scheme (MASS), you will play a vital role in supporting the delivery of statewide services by providing high-quality administrative assistance, managing client information, and serving as a key point of contact for clients, healthcare professionals, suppliers, and community stakeholders.

• Provide responsive and professional information, advice and administrative support to clients, prescribers, suppliers, agencies and members of the community.
• Maintain accurate manual and electronic client records, databases and information systems while ensuring confidentiality and data integrity.
• Coordinate the management, supply, repair and maintenance of aids and equipment to support client needs.

About you:

You are a proactive and organised administration professional who thrives in a fast-paced environment and enjoys delivering excellent customer service while supporting meaningful health outcomes.

• Strong interpersonal, written and verbal communication skills with the ability to build positive relationships with a diverse range of stakeholders.
• Demonstrated experience in data entry, database management, word processing and administrative systems.
• Ability to work effectively both independently and as part of a multidisciplinary team, managing competing priorities and meeting deadlines.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

Community and Oral Health Services:

Community and Oral Health Services deliver a broad range of quality community-based care and support services to help people improve and maintain their wellbeing and independence as well as oral health services to adults and children.

We deliver a myriad of services across Metro South including Hospital in the Home, Rehabilitation, Chronic Disease, Acute Care, Dementia Outreach, Oral Health, and specialist residential care along with delivering numerous other vital community health services.

Our services are delivered by multidisciplinary teams of nursing and allied health staff with the skills and experience to treat a full range of health needs.

 INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• We are MSH - five reasons why you should join us (PDF)
  
  MS07685706 Role Description (PDF)
  
  Application essentials - things you need to know - Copy (PDF)