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Clinical Document Processing Unit Support Officer
Ipswich
Start a new journey with West Moreton Health! • Permanent Full Time Opportunity
• This role provides general administrative, and systems support to ensure the accurate retrieval, storage, filing and transport of confidential patient clinical records to support our clinical workforce in providing quality patient care.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO2 |
| Workplace Location | Brisbane - West,Ipswich region |
| Job ad reference | QLD/WM685927_06 |
| Closing date | 02-Jul-2026 |
| Job duration | |
| Contact person | Stacey Newham |
| Contact details | 07 3497 3434 Access the National Relay Service |
About West Moreton Health
West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.
We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.
At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.
As a Child Safe Organisation, at West Moreton Health:
- We prioritise children and young people being seen, heard, and safe in every interaction.
- We create inclusive environments where the voices and needs of children and young people are valued and respected.
- We believe safeguarding is shared responsibility, upheld by every member of our organisation.
Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.
To read more on what it's like to work for West Moreton Health:
What it's like to work with us | West Moreton Health
About the role
Please refer to the attached role description for full details.
About you
Our ideal candidate will be someone who can demonstrate the following:
- Acute attention to detail in the provision of clinical documentation and medical records to ensure patient information is provided within the allocated performance indicators.
- Ability to work in a team environment and an understanding of teamwork skills and professional communication techniques. This includes the ability to contribute to a cohesive team environment by sharing information, support and assisting colleagues in a proactive manner.
- Ability to exercise judgment in processing urgent and non-urgent requests to ensure timely continuity of patient care and funding reimbursement in a health care environment.
- Capability to undertake the physical aspects of the role including ward rounds, filing of patient records, retrieval of patient records and culling of patient records.
- Ability to understand and anticipate consumer service requirements whilst applying the West Moreton Health mission and values
Mandatory Requirements:
- Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
Why choose us
- Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
- Professional development including mentorship, paid study leave, simulation training and research opportunities.
- Career pathways with support to step into senior roles and leadership.
- Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
- Competitive benefits including salary packaging and up to 12.75% super.
- A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.
To apply
For further information regarding this role, please download and read the attached Role Description,#EveryoneIsALeader Framework and Information Packages. You will need to submit your Cover Letter, CV or Resume, including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
