Deliver Digital Innovation in Healthcare!

Use your technical expertise to support the digital systems and devices that underpin patient care across Metro South Health. This role offers the opportunity to work on major healthcare technology projects while delivering high-quality ICT support across multiple sites! Temporary full time!

Job details

About your role

We're looking for a customer-focused Digital Technology Support Officer to help deliver and support the technology that underpins patient care across Metro South Health.

In this role, you will:

• Install, maintain and support Digital Hospital devices and ICT infrastructure.
• Deliver technical support for hardware, software and clinical technologies.
• Assist with complex digital projects across Metro South Health facilities.
• Configure and troubleshoot workstations, printers, scanners and mobile devices.
• Support downtime viewer systems to ensure clinical continuity.
• Work collaboratively with multidisciplinary teams and external partners.
• Travel across Metro South Health sites as required.

About you

You are a technically skilled ICT professional who enjoys solving problems, supporting customers and delivering reliable digital solutions in a fast-paced healthcare environment.

You will bring:

• Experience supporting desktop and end-user computing environments.
• Strong troubleshooting and analytical problem-solving skills.
• Knowledge of Microsoft Windows, Active Directory and Office 365.
• Experience with ICT hardware, peripherals and mobility devices.
• A customer-focused approach with excellent communication skills.
• The ability to explain technical concepts to a range of audiences.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About Digital Health and Informatics

• Digital Health & Informatics is focused on the translation of technology into healthcare, linking the patient, clinicians, and technology to improve health outcomes for our patients and our community.

• Digital Health & Informatics provides a service across Metro South Health including Princess Alexandra Hospital, Logan Hospital, QEII Hospital, Redland Hospital, Beaudesert Hospital and several community facilities.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  MS07685996 Role Description (PDF)