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Revenue Optimisation Officer
South Brisbane
The Revenue Optimisation Officer is responsible for delivering an efficient and customer-focused private practice revenue function. This includes managing processes such as invoicing, clinic preparation, maintaining patient accounts, ensuring the accuracy of information systems, extracting data, and compiling reports for Children’s Health Queensland Hospital and Health Service. The role also ensures the integrity and effectiveness of revenue collection processes, supporting the maximisation and growth of private practice revenue while maintaining financial compliance and accuracy across the Health Service.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane Inner City,Brisbane - South |
| Job ad reference | QLD/H26CHQ686145 |
| Closing date | 06-Jul-2026 |
| Job duration | Up to 6-months |
| Contact person | Kelsi Staddon |
| Contact details | 0415369407 Access the National Relay Service |
About the Team
Own Source Revenue (OSR) refers to income generated directly by the health service, independent of government appropriations. At the Children's Health Queensland (CHQ) the OSR team manages funding opportunities from the following sources:
- Non-Patient Revenue
- Private Practice Billing
- Private Inpatient Revenue
- Bulk Billing Revenue
- Non-eligible Patient Revenue
- Compensable Patient Revenue
- Own Source Revenue (OSR)
About the Role
In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include:
- Fulfil the responsibilities of this role in accordance with Queensland's Health core values, as outlined above.
- Ensure compliance of all relevant legislation, policies and procedures within a financial environment. Such as the Financial Management Practice Manual (FMPM);
- Demonstrate knowledge, or ability to acquire knowledge, of recognised policies, procedures and legislative requirements relating to Private Practice arrangements and billing compliance including the Rights of Private Practice and Medicare Benefits Schedule;
- Demonstrate knowledge and experience of revenue and corporate patient information and billing systems such as MediRecords, HBCIS, ieMR, and ESM;
- Ensure high standard of service is provided to all clients internal and external within acceptable timeframes as required in a confidential manner;
About Children's Health Queensland Hospital and Health Service (CHQ HHS)
Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.
Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.
Inclusion and diversity
To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.
Some of the great benefits of working at CHQ HSS
If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:
- Opportunities for professional growth and development
- Competitive renumeration
- Annual pay increases
- 12.75% employer superannuation contribution
- 17.5% annual leave loading
- Salary packaging
- Employee wellness and assistance program
- Work/life balance, variety, and flexibility
You can find out more about why it's so great to work at CHQ HHS here.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applicants are encouraged to apply online. Please review the Role Description, Information Pack and Applicant Tool Kit for more information on application process requirements. Agency referrals will not be accepted for this position.
Documents
Before applying for this vacancy please ensure you read the documents below.
