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Roster Support Officer
Rockhampton
Love bringing order to complexity, solving puzzles and keeping things running smoothly?
Join the Establishment Management and Roster Support team and help ensure the right people are in the right place at the right time. From coordinating rosters and supporting workforce planning to managing scheduling and attendance processes and providing expert advice to managers and staff, you’ll be the go-to behind the scenes!
If you're highly organised, thrive in a fast-paced environment and enjoy turning moving pieces into a perfectly coordinated plan, put your rostering skills to work and apply today!
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Rockhampton region |
| Job ad reference | QLD/RK6F686378 |
| Closing date | 08-Jul-2026 |
| Job duration | Until 13 December 2026 with possible extension |
| Contact person | Jessica Lowry |
| Contact details | (07) 4932 3807 Access the National Relay Service |
About us:
Behind every great healthcare service is a great team of people, and that's where we come in. The Workforce Division is at the heart of Central Queensland Health, helping attract, support, develop, and retain the talented people who keep our hospitals and health services running.
From workforce planning and employee wellbeing to learning, development, and organisational change, our team of passionate HR professionals works behind the scenes to make a real difference. Together, the division delivers a supportive, collaborative, and purpose-driven service that helps strengthen the workforce and enhance healthcare outcomes across Central Queensland.
About the role:
- Play a key role in supporting workforce operations by coordinating, creating, and maintaining staff rosters that ensure appropriate coverage and the effective deployment of resources across the service.
- Work closely with managers and employees to manage scheduling, attendance, and leave requirements, helping to ensure accurate workforce planning and seamless payroll outcomes.
- Build strong working relationships with stakeholders while providing advice and support on rostering processes, workforce management systems, and evolving business practices in a dynamic environment.
- Contribute to high-quality service delivery through proactive problem-solving, data validation, record management, and the application of industrial awards, policies, and procedures to support operational excellence.
About you:
- You bring experience in rostering, workforce management support, payroll processing or a similar administrative function within a large and complex service delivery environment, with the ability to manage competing priorities effectively.
- You are a highly organised and resilient professional who thrives in fast-paced settings, using strong analytical and problem-solving skills to resolve workforce management and scheduling challenges.
- You have excellent communication and interpersonal skills, enabling you to build productive relationships, collaborate with stakeholders, and confidently provide support and advice to managers and colleagues.
- You are comfortable working with workforce management systems and industrial frameworks, with the ability to quickly learn new systems and processes. While not mandatory, experience using Workbrain and/or myHR is highly desirable.
What we offer:
Total monthly remuneration value of up to $8,382 p.m. is comprised of:
- An hourly rate between $39.98 - $44.46 p.h.
- 12.75% employer superannuation contribution
- 17.5% leave loading
Additional Benefits:
- Ongoing Professional Development and Education Opportunities
- Flexible Work-Life Balance and Variety
- Generous Salary Sacrificing Options
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
How to apply:
To apply, please submit the following:
- Your current CV or resume, including referees.
- A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
- Any additional forms / evidence as attached or listed on the Role Description.
For assistance:
- Contact Recruitment.CentralQueensland@health.qld.gov.au
- Quote the Job Ad Reference (JAR) RK6F686378
Applications close: Wednesday, 8 July 2026
#Rockhampton
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
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Documents
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