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Digital Change & Learning Specialist - Digital Health Solutions


Mackay Base Hospital

Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.

Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.

Whether you’re working in regional, rural, or remote settings, we offer unique opportunities and experiences you won’t find in a metropolitan hospital.

Job details

Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO5
Workplace Location Mackay region
Job ad reference QLD/686363
Closing date 12-Jul-2026
Job duration Refer to Role Description
Contact person Julie Higgins
Contact details 07 4885 7260
Access the National Relay Service

Role details

The Digital Health Solutions team at the Mackay Base Hospital is seeking applications for a Digital Change & Learning Specialist to join their team on a permanent basis.

For information on how to apply and the mandatory requirements for this role, please refer to the attached Role Description.

Your opportunity

  • The role will work in a collaborative team contributing specialist change and learning support to the Hub & Spoke ieMR implementation into the MHHS rural facilities. The Digital Change and Learning Specialist understands eHealth / clinical information systems and can ensure staff within MHHS effectively and efficiently utilise existing and emerging solutions and devices within MHHS. The successful applicant will have the ability to analyse and understand business problems to make either solution and/or workflow recommendations to meet the organisation needs.
  • In addition, the role will lead and deliver training and system adoption activities at an advanced level to clinical and non-clinical multidisciplinary staff.  This role is responsible for developing and maintaining change and training material as well as ensuring successful delivery of training and business readiness activities as assigned to a multidisciplinary team or service area.

About the Team

The Digital Health Solutions team (DHS) support the state-wide Integrated Electronic Medical Record (ieMR) solution and offers opportunity to be involved in training delivery and system adoption, as well as change management and process redesign.  The functionality of ieMR at this HHS includes Medication Management, Anaesthetics, SurgiNet, FirstNet, Care Delivery, Renal and Powerchart Maternity solutions and includes device integration for ECG and CTG.

MHHS has a vision:

  • Be renowned for excellence in health care, teaching and Research.
  • Be at the forefront of creating Australia's ‘Digital Hospitals'.
  • Be a leading ‘Digital Hospital and Health Service' in Queensland.

About our Hospital and Health Service

Mackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,700 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.

Some of our great benefits on offer

  • Competitive wages, salary packaging and leave entitlements
  • Flexible working arrangements
  • A diverse work culture
  • Career development
  • Professional development opportunities
  • Education opportunities, Study and Research
  • Paid parental leave
  • Employee Assistance Program (EAP)
  • Discounted Private Health Insurance
  • Fitness Passport

 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are to apply online and supply the requested documentation by attaching to their online application. Applications remain current for 12 months (permanent roles) or for the duration of the vacancy (temporary roles).

Documents

Before applying for this vacancy please ensure you read the documents below.

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If you have any questions about your account or accessing this website, please contact our helpdesk.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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