Bring Your Administration Expertise to a Team That Makes a Difference

Temporary Full-Time | 12 Months. Are you an organised and customer-focused administration professional who thrives in a fast-paced environment? Join Metro South Addiction & Mental Health Services and play an essential role supporting clinicians, patients, families and carers across both community and inpatient mental health settings. If you enjoy variety, teamwork and making a genuine difference every day, we'd love to hear from you.

Job details

Your new role:

As an Administration Officer, you'll be the welcoming face of our service while providing high-quality administrative support across multiple mental health teams. Working on a rotational roster across community and inpatient settings, you'll help coordinate patient care, support multidisciplinary teams and contribute to the smooth delivery of essential mental health services.

In this role you will:

• Deliver professional front reception and administrative support to patients, carers, clinicians and stakeholders.
• Coordinate appointments, admissions, discharges and patient information to support efficient service delivery.
• Maintain accurate records across a range of clinical and corporate systems while ensuring compliance with legislative requirements.
• Work collaboratively across community and inpatient mental health services, providing flexible administrative support where it's needed most.

About you:

You're a proactive administrator who enjoys working in a busy healthcare environment and takes pride in delivering exceptional customer service. You remain calm under pressure, communicate confidently and enjoy supporting teams to achieve outstanding outcomes for patients.

You will bring:

• Strong administration, reception and customer service experience in a fast-paced environment.
• Excellent organisational skills with the ability to prioritise competing tasks and meet deadlines.
• Highly developed communication and interpersonal skills with a professional, compassionate approach.
• Confidence using a range of computer systems and Microsoft Office applications while quickly learning new technologies.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About Metro South Addiction and Mental Health Services:

Metro South Addiction and Mental Health Services provide inpatient, hospital-based and community mental health and community alcohol and drug services for all age groups across a number of campuses.

We embrace a forward looking, progressive approach and work collaboratively with all stakeholders in order to achieve expected outcomes. A clear and strong consumer and carer focus is promoted with our vision being to provide our community excellence in consumer centred, integrated care across the continuum of addiction (alcohol and drug) and mental health services.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  MS07686636 Role Description (PDF)