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Administration Officer, Mental Health and Other Drugs - Mareeba


Mareeba

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An exciting opportunity exists to join the Mental Health and Alcohol & Other Drugs Team as an Administration Officer. You will provide comprehensive administrative support to Alcohol & Other Drugs Service programs, ensuring efficient daily operations. You will deliver high-quality customer service to clients, consumers and the clinical team, demonstrating empathy, patience, professionalism and a positive attitude while supporting the delivery of compassionate and effective care.

Job details

Position status Permanent
Position type Part-time
Occupational group Administration
Classification AO3
Workplace Location Cairns region,Far North Qld
Job ad reference QLD/CAH687162
Closing date 22-Jul-2026
Job duration Permanent Part Time
Contact person Katrina-lee Bowen
Contact details 07 4226 2777
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About us:

Alcohol and Other Drugs Service (AODS) offers a comprehensive range of services across hospital, community and diversionary settings to respond to and assist in preventing harms related to the use of alcohol and other drugs.  The service operates multidisciplinary teams that aim to provide a comprehensive evidence-based approach to assist in addressing the issues arising at an individual and community level from the use of alcohol and other drugs.

The AODS Cairns Service has sites in Cairns, Mossman, Mareeba and Innisfail.  The Cairns AOD Service comprises two sites: 8 Aplin Street, Cairns (Community & Health Prevention/ Opiate Substitution Treatment Program) and Alcohol Diversion Program (Cairns North Community Health).

Our values were developed by our staff, patients and community. They guide our work and actions every day. Our staff are part of the community we serve. We believe that we can improve health outcomes by involving our community in the planning and evaluation of their local health services.

About your role:

  • Demonstrated proficiency in the typing, document preparation, data entry and the use of computerised software packages (e.g. Microsoft Office Suite, UMS, HBCIS, MyHR, ieMR, CIMHA, WINC, & S4Hana and ability to rapidly acquire skills in the application of computerised resource and patient management.
  • Assist the Executive Support Officer, AODS with Release of Information requests in a timely and appropriate manner in accordance with all local policies and procedures as directed.
  • Effectively manage and coordinate the drug diversion program scheduling; collate and formulate rosters allocations, booking rooms, ensure the outreach list is sent to the appropriate areas, booking created for clients in clinicians' diaries, collate weekly reports from cannabis diversion database for the Cairns and rural sites.

For more information about this role, please refer to the attached Role Description.

Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

What we offer:

Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest. 

Learn what it's like to work with us, in an inclusive and supportive work environment.

Discover our dynamic and culturally diverse region through community and lifestyle.

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Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are to apply online. If the information requested in the ‘how to apply’ section is not provided, you may not meet the requirements for further consideration of your application.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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