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Administration Officer
Chermside
Provide essential administrative support to mental health teams, helping coordinate care and services for consumers and families.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/MH688129 |
| Closing date | 30-Jul-2026 |
| Job duration | Permanent |
| Contact person | Tegan Louttit |
| Contact details | 0401 137 243 Access the National Relay Service |
About the role
The Administration Officer provides high-quality administrative support to the Hospital in The Home (HITH) and Consultation Liaison (CL) services within Metro North Mental Health – The Prince Charles Hospital. The role acts as a key point of contact for staff, consumers and their families, supporting the effective delivery of mental health services through professional, responsive and confidential administrative assistance.
The successful candidate will coordinate a range of administrative functions including reception services, consumer clinic support, patient admissions and discharges, medical records management, meeting coordination and the maintenance of clinical and administrative information systems. The role works closely with multidisciplinary teams to ensure efficient service delivery and a positive experience for consumers and stakeholders.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Provide professional reception and customer service support, responding to enquiries from staff, consumers and families in a courteous and timely manner.
- Manage medical records, patient administration processes and clinic support functions while maintaining accuracy, confidentiality and compliance with relevant procedures.
- Utilise a range of electronic systems and databases to enter, manage and retrieve clinical and administrative information.
- Provide administrative support for meetings, appointments, correspondence and general office operations to support effective service delivery.
- Build positive relationships with multidisciplinary teams and stakeholders while demonstrating initiative, adaptability and strong organisational skills.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
