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Administration Officer
Chermside
Provide flexible administrative support across a variety of hospital services, helping deliver exceptional experiences for patients and staff.
Job details
| Position status | Casual |
|---|---|
| Position type | Non Standard Hours |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/PCH688128 |
| Closing date | 06-Aug-2026 |
| Job duration | Casual |
| Contact person | Kristine Thompson |
| Contact details | (07) 3139 5523 Access the National Relay Service |
About the role
The Administration Officer – Casual provides professional, efficient and confidential administrative support services across The Prince Charles Hospital. Working within Corporate Services, the role supports a variety of business areas and contributes to the delivery of high-quality administrative services that support patient care and hospital operations.
The successful candidate will perform a broad range of administrative duties across different service areas, including reception, admissions, referral management, scheduling, ward administration, call centre and switchboard functions. The role requires excellent customer service, strong communication skills and the ability to work effectively within a diverse and fast-paced healthcare environment.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Provide exceptional customer service and communicate effectively with patients, families, staff and stakeholders in a professional and courteous manner.
- Prepare and manage accurate correspondence, administrative documentation and information systems while maintaining confidentiality and data integrity.
- Perform a broad range of administrative functions including reception, scheduling, admissions, referral management, ward administration and call centre support.
- Prioritise competing tasks, work autonomously and use sound judgement to identify and escalate issues when required.
- Contribute positively to multidisciplinary teams while maintaining knowledge of administrative processes, policies and continuous improvement initiatives.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
