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Administration Officer
Fortitude Valley
Digital Metro North is seeking a permanent full time motivated and detail-orientated Administration Officer to provide high-quality administration support in a fast-paced digital healthcare environment. In this role, you will deliver efficient, professional and customer-focused administration services, ensuring the needs of Metro North Health are met while maintaining positive relationships with a broad range of stakeholders. You will be responsible for high-volume data entry, maintaining accurate records, and managing training information within Metro North Health’s Talent Management System (TMS). The ideal candidate will have excellent organisational skills, a strong focus on accuracy, the ability to manage competing priorities, and a commitment to delivering exceptional customer service in a collaborative team environment.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/DMN688232 |
| Closing date | 03-Aug-2026 |
| Job duration | Permanent Full Time |
| Contact person | Diwani Crane |
| Contact details | 0408206421 Access the National Relay Service |
Digital Metro North (DMN) works collaboratively with clinical leads and end users across Metro North Health to deliver the Digital Metro North Strategy 2018-32. The strategy aims to ultimately deliver an integrated digital hospital and healthcare environment across Metro North by 2032. Over the coming years, significant capital works are being undertaken, including hospital construction and refurbishment and the implementation of the ieMR Advanced solution across all Metro North facilities. Achieving the aims of the strategy requires a dedicated team with the knowledge, determination, and skills to deliver quality results.
About the Role
Reporting to the Digital Training Manager, Queensland Digital Academy (QDA) you will provide an efficient, effective, professional and client focused administrative support and service within Digital Metro North (DMN), ensuring that DMN administration services meet the needs of the Metro North Health's organisation and maintaining excellent customer relationships with all users of DMN administration services.
This role has a high volume of data entry and maintenance. This role will require access to Metro North Health's learning management system, known as the Talent Management System (TMS), to manage and maintain training information.
- This role is full time with the standard hours of operation being 8:00am – 4:06pm, Monday to Friday.
- Flexible working arrangements such as variable working hours, working from home and flex accrual may be supported.
Key knowledge and experience
The ideal applicant will be able to demonstrate the following:
- Provide a responsive, customer focused support service to the Metro North Health organisation as a member of the Queensland Digital Academy (QDA) Administration Services team within Digital Metro North (DMN).
- Provide support function for training activities, including registration compilation and training material management.
- Receive, process and action incoming correspondence, prioritising effectively as required.
- Assist with ordering of goods and services, stock control, records and file management.
- Provide secretariat duties to DMN meetings; arrange and coordinate meetings, organise meeting papers, provide confidential and accurate minute taking and distribute as required.
- Receive, process and action incoming correspondence, prioritising effectively as required.
- Contribute to the development of databases and spreadsheets and complete data entry whilst maintaining accuracy and integrity of information.
- Provide support function for training activities, including registration compilation and training material management.
Find out about the role in more detail and how to apply in the attached Role Description.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas.
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
- Flexible working arrangements and competitive salary rates with annual incremental increases.
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging.
Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applicants are to apply online. Applications received via Third Parties will not be accepted.
Documents
Before applying for this vacancy please ensure you read the documents below.
