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Administration Officer
North Lakes and across other Metro North locations as required
Provide essential administrative support to the School Dental Service, helping deliver quality oral health care to children and families.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/COH688414 |
| Closing date | 04-Aug-2026 |
| Job duration | Permanent |
| Contact person | Katrina Heinig |
| Contact details | 0436 409 073 Access the National Relay Service |
About the role
The Administration Officer provides effective and efficient administrative support to the School Dental Service (SDS) within Metro North Oral Health Services. The role contributes to the delivery of quality patient services by supporting day-to-day administrative operations and ensuring the smooth functioning of services across multiple School Dental Service locations.
The successful candidate will work closely with clinicians and key stakeholders to provide high-quality administrative assistance, manage appointment scheduling, maintain clinical records and databases, and support a range of operational activities. The role requires strong organisational skills, attention to detail and a commitment to delivering client-focused services that support positive oral health outcomes.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Provide high-quality administrative support services that contribute to the efficient operation of the School Dental Service program.
- Manage appointment scheduling and administrative processes to ensure effective utilisation of clinical resources and delivery of patient-focused services.
- Maintain accurate records, databases and data entry processes while ensuring confidentiality and compliance with organisational policies.
- Build positive working relationships with clinicians, patients and stakeholders through professional communication and excellent customer service.
- Contribute to quality improvement initiatives, administrative process enhancements and effective team-based service delivery.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
