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Information Access Officer
Princess Alexandra Hospital, Woolloongabba
Protect Privacy. Enable Access. Make Every Decision Count.
Play a vital role in ensuring timely, accurate and lawful access to health information. Join Metro South Health's Information Access Unit and help balance transparency, privacy and legislative compliance while delivering exceptional service to patients, staff and external stakeholders.
Job details
| Position status | Contract |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | Brisbane Inner City,Brisbane - South |
| Job ad reference | QLD/MS08688515 |
| Closing date | 06-Aug-2026 |
| Job duration | For 12 months (with possibility of extension) |
| Contact person | Sirvan Jaldiani |
| Contact details | 0437 210 340 Access the National Relay Service |
Your new role:
As an Information Access Officer, you will coordinate and process requests for health and employee information under a range of State and Commonwealth legislation, including the Right to Information Act 2009. Working in a fast-paced environment, you'll assess requests, manage sensitive information, liaise with internal and external stakeholders, and ensure information is released accurately, securely and within legislative timeframes. Your expertise will support privacy, governance and continuous service improvement while contributing to high-quality outcomes across Metro South Health.
About you:
You are a detail-focused and customer-oriented information professional who thrives on managing sensitive information, applying legislation and delivering accurate outcomes in a complex healthcare environment. You will have:
- Demonstrated experience interpreting legislation, policies and procedures relating to information access, privacy and confidentiality.
- Strong organisational skills with the ability to manage competing priorities, meet legislative timeframes and maintain accurate records.
- Highly developed written and verbal communication skills, with the ability to liaise effectively with stakeholders at all levels.
- Ability to critically assess, analyse and review information to support sound decision-making and risk management.
- Commitment to delivering high-quality customer service while upholding privacy, integrity and Queensland Health values.
Check out our quick tips and application essentials!
What we can offer you:
- We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
- We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
- We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
- You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.
About Finance Services
Finance Services provides strategic financial leadership, governance and business support to enable Metro South Health to deliver sustainable, high-quality healthcare services to the community. The department delivers a broad range of financial functions including budgeting, reporting, compliance, analysis, revenue management, business management and health information services.
Working alongside Finance Services, Digital Health and Informatics drives the integration of technology and healthcare, connecting patients, clinicians and digital solutions to improve health outcomes across Metro South Health facilities and community services.
INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE
Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.
We are better together.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.
Documents
Before applying for this vacancy please ensure you read the documents below.
