Make an Impact Behind the Scenes in Healthcare!

Are you highly organised with exceptional attention to detail? Join Metro South Health as an Information Access Officer and play a vital role in ensuring sensitive health information is managed, accessed and released in accordance with legislation, privacy requirements and best practice! Permanent positions available!

Job details

About Your Role

As an Information Access Officer, you'll be responsible for managing requests for health information from patients, legal representatives, government agencies and other authorised stakeholders.

• Assess and process requests for health information and records.
• Apply relevant legislation, policies and privacy requirements.
• Coordinate the release of clinical and employee information.
• Process subpoenas, insurance, police and legal information requests.
• Manage Right to Information (RTI) applications and administrative access requests.
• Liaise with internal teams, legal representatives and external agencies.
• Maintain accurate records, databases and documentation.
• Ensure requests are completed within legislative timeframes.

About You

You're a highly organised professional with exceptional attention to detail and a strong commitment to confidentiality.

You'll bring:

• Excellent organisational and time management skills.
• Strong written and verbal communication abilities.
• High attention to detail and analytical thinking.
• Ability to interpret legislation, policies and procedures.
• Experience managing sensitive and confidential information.
• Strong customer service and stakeholder engagement skills.
• Ability to prioritise competing deadlines independently.
• Sound Microsoft Office and data management skills.
• Knowledge of health information legislation or medical terminology (highly regarded).

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Logan Hospital:

Logan Hospital is the major health centre for one of the fastest growing areas in Queensland. We offer a range of services, including medical, rehabilitation, maternity, surgical and paediatric care.

We offer our staff and students extensive support and training in most medical specialties. As a teaching hospital, we help train future health care professionals and participate in research through strong partnerships with Queensland's leading medical schools, universities, and TAFE Queensland.

Our services will continue to grow as we build bigger and better facilities to support the community. By 2027, we'll have more beds and 5 more birthing suites as part of the Logan Hospital expansion.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together. =

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  MS08688651 Role Description (PDF)