Supporting Every Patient Journey

Join Princess Alexandra Hospital's Cancer Services team and play a vital role in supporting patients, clinicians and service delivery through exceptional administration and customer service.

Job details

Your new role:

As an Administration Officer within the Division of Cancer Services, you'll provide efficient administrative and customer service support that helps ensure patients receive timely, coordinated care. You will:

• Coordinate patient appointments, waiting lists and clinic schedules.
• Maintain accurate patient information across hospital information systems.
• Respond to patient, visitor and staff enquiries with professionalism and care.
• Prepare and manage medical records while maintaining confidentiality.

About you:

You're an organised and customer-focused administrator who enjoys working in a fast-paced healthcare environment. You thrive on providing excellent service, managing competing priorities and ensuring every detail is handled accurately. You'll bring:

• Exceptional customer service skills with the ability to communicate confidently and compassionately with patients, visitors and staff.
• Strong organisational skills with the ability to manage appointments, waiting lists and multiple priorities effectively.
• Excellent attention to detail and experience maintaining accurate records and working with electronic information systems.
• A collaborative approach with the ability to work effectively as part of a multidisciplinary team while maintaining professionalism and confidentiality.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.

We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

We're expanding our hospital to make sure everyone gets the care they need. We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  MS08689719 Role Description (PDF)
  
  We are MSH - five reasons why you should join us (PDF)