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Patient Services Officer
Medical Service Group, Townsville University Hospital
Summary
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Explore your opportunities today and dive into a career with the |
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV689775 |
| Closing date | 25-Aug-2026 |
| Job duration | FT/PT, hours negotiable up to 30/06/2027 |
| Contact person | Stephanie Christensen |
| Contact details | (07) 4433 3284 Access the National Relay Service |
About your new employer:
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle. Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Appointment may be made as 1 Fixed Term Temporary Full-time position (undertaking both roles) or 2 Fixed Term Temporary Part-time positions (one role each) up to 30/06/2027.
- Salary range: $79,658 to $88,586 p.a. (Full-time)(AO3)
- Generous remuneration package value up to $50,536 p.a. (Part-time) (AO3)
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing options may be available
About your opportunity:
This unique Patient Service Officer opportunity offers a diverse role within the Medical Service Group, encompassing the Voluntary Asissted Dying Service and patient auditing activities. Providing high-quality administrative, business support and customer service, you'll work collaboratively with mutlidisciplinary teams, patients and key stakeholders to manage confidential informtion, coordinated competing priorities and maintain effective systems and processess. Through continuous improvement initiatives, you'll contribute to efficient, patient-focused services across the Medical Service Group.
Requirements:
- This is a Vaccine Preventable Disease (VPD) risk role.
- Probation period may apply.
- Pre-employment checks will be conducted.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact: Stephanie Christensen on (07) 4433 3284.
Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs//QLD-TV689775
Applications close: Tuesday, 25 August 2026.
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
