Train, Support & Make a Difference at Princess Alexandra Hospital

Join Princess Alexandra Hospital’s Administration Training Unit and play a key role in developing confident, capable staff through engaging training, system support and continuous improvement.

Job details

Your new role:

As part of the Administration Training Unit, you'll help ensure Administration Services staff have the knowledge, skills and confidence to perform their roles safely and effectively. You'll combine your passion for training with strong communication, digital systems knowledge and a commitment to quality.

Identify training needs and design engaging learning resources and activities.

• Deliver flexible training through classroom, rolling and one-on-one sessions.
• Assess competency, provide feedback and support staff to achieve learning outcomes.
• Maintain data integrity and support the Metro South Health Learning Management System.
• Provide guidance on hospital information systems, administrative processes and patient information.
• Develop communications and resources to support system updates and process improvements.
• Build strong relationships with staff and stakeholders while responding to queries and supporting best practice.

About you:

You're a confident and engaging trainer who can adapt your approach to different learners and environments. You'll bring strong communication and presentation skills, a quality-focused mindset and the ability to work collaboratively across a busy healthcare setting.

• Demonstrated experience designing and delivering learner-focused training.
• Strong presentation and communication skills across a range of audiences.
• Excellent stakeholder engagement and relationship-building skills.
• A proactive approach to problem solving, quality and continuous improvement.
• Strong digital literacy, including Microsoft Office and computerised systems.
• The ability to quickly develop knowledge of hospital systems and patient databases.
• A collaborative, flexible and customer-focused approach to your work.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

The primary function of Administration Services is to provide and coordinate a diverse range of administrative services that support the Clinical Divisions in the delivery of client centred health care.  Services provided by Administration Services include professional leadership of the administrative staff supporting patients and clinicians, specific Administration Training, Administration Projects, Elective Admissions and Transit Care support, Switchboard Services, Metro South Interpreter Services, and Metro South Travel Services

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  MS09690885 (PDF)