Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.

Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.

Whether you’re working in regional, rural, or remote settings, we offer unique opportunities and experiences you won’t find in a metropolitan hospital.

Job details

Role details

The People and Culture Portfolio at the Mackay Base Hospital is seeking applications for a Business Support Officer to join their team on a permanent basis.

For information on how to apply and the mandatory requirements for this role, please refer to the attached Role Description.

Your opportunity

The Business Support Officer will be responsible for providing high level project, financial and administrative support for the diverse range of functions encompassed within People & Culture, with the primary support focus on the People & Culture management team.

While organisationally reporting to the Executive Director People & Culture this position has a key day to day working relationship with assigned members of the People & Culture Portfolio, and daily functionally reports to the People Management Team, and direct/indirect relationships with:

• Members of the Executive Leadership Team
• Senior Leaders and support staff throughout the Mackay Hospital and Health Service
• Other health system partners and providers.

About the Team

The People and Culture Portfolio plays a pivotal role in supporting the strategic objectives of the MHHS. Comprising of Employment Relations, Organisational Development, Work Health and Safety, and Recruitment, the portfolio provides expert guidance and operational support across key workforce domains.

Its core mandate is to develop and implement workforce strategies that ensure that MHHS is equipped with the necessary skills, capabilities, and organisational culture to meet both current and future service demands. This includes initiatives focused on workforce supply, recruitment and retention, leadership development, and the promotion of safe and healthy working environments.

By fostering a culture of engagement, accountability, and continuous improvement, the People and Culture Portfolio contributes directly to creating a respectful, inclusive, empowering and caring place to work, learn and grow. 

About our Hospital and Health Service

Mackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,500 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.

Some of our great benefits on offer

• Competitive wages, salary packaging and leave entitlements
• Flexible working arrangements
• A diverse work culture
• Career development
• Professional development opportunities
• Education opportunities, Study and Research
• Paid parental leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are to apply online and supply the requested documentation by attaching to their online application. Applications remain current for 12 months (permanent roles) or for the duration of the vacancy (temporary roles).

Documents

Before applying for this vacancy please ensure you read the documents below.

• QH Information Applicant Pack (PDF)
  
  Role Description (PDF)