We are seeking an experienced Senior Business Change Officer to join our centralised Organisational Change & Training Team, to coordinate the development of and contribute to the successful delivery of business change initiatives and deliverables within a large-scale ICT project and program environment.

Job details

The role:  

Reporting to the Manager, Organisational Change and Training, this permanent opportunity as a Senior Business Change Officer will support the development and delivery of change initiatives across a variety of projects and programs of work.

This will include:

• Coordinating business change activities within allocated projects, including business change management, benefits realisation, communications, stakeholder engagement and training.
• Supporting the development and delivery of business change management deliverables to ensure the successful implementation and adoption of projects which meets business needs.
• Contributing to the realisation of business benefits by monitoring, gathering, and analysing of data to support the measurement and reporting of benefits throughout the project lifecycle and post implementation.
• Establishing and maintaining effective relationships with and between key stakeholders to proactively manage needs, expectations, mitigate risks and support change.
• Encouraging the use of effective communication channels to promote the successful adoption of change within the business.
• Supporting the development and delivery of workshops to enhance organisational capability in change management.
• Completing other business change related tasks as assigned by the Manager, Organisational Change and Training and/or Project Managers.

Is this opportunity for you?

To be successful in this role you will have:

• The ability to develop and manage stakeholder relationships to support effective business change, including the ability to influence key stakeholders.
• Strong change planning, analysis, resistance management, problem solving skills, along with the ability to manage multiple streams of work within agreed priorities, timeframes and accountabilities.
• Sound knowledge of change management processes, documentation and activities in an ICT project environment, using appropriate industry standards and techniques.
• ICT and/or Healthcare experience (highly desirable).

About Delivery Support Services - eHealth Queensland:

eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

Benefits of working with eHealth Queensland:

By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. 

You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading.
• Flexible working arrangements to meet project requirements
• Diverse work culture.
• Career training and development.

To apply for this exciting opportunity, submit your resume and a short statement (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities are relevant for the role, taking into account the key responsibilities and attributes noted in the ‘How you will be assessed' section of the role description. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

• Senior Business Change Officer RD (PDF)
  
  DoH Applicant Pack (PDF)