Provide level 2 technical direction, support and advice for Identity, Authentication and Network Addressing infrastructure in eHealth Queensland.

Job details

The Role

Based in Fortitude Valley, you will join us in a permanent flexible full-time role, focusing primarily on Identity, Authentication and Network Addressing Infrastructure and services.

As the Principal Technology Officer, you will work as part of a technically skilled team to:

• Provide high quality technical expertise, support and, administration by maintaining the operational environment and defined enterprise service levels
• Perform day-to-day support, managing service requests and incidents
• Manage and execute changes to the environment
• Improve our services, processes, and automation capabilities

We are looking for someone who is collaborative, dedicated, and will contribute to our positive and participatory team culture. We value creativity and innovation, embrace challenges and responsibility with enthusiasm and energy, and are committed to building a diverse and inclusive workplace.

Participation in on-call arrangements may be required for this position. Appropriate remuneration under the Award will apply.

Are you right for this role?

 To be successful in this role you will need to demonstrate your ability to develop and promote ITIL Service Management processes, as well as being able to demonstrate the following:

• The experience and ability to deliver high quality ICT services to clients of eHealth Queensland, with emphasis on managing workloads, priorities and working unsupervised
• Demonstrated ability and technical in:
• Identity and authentication services (Microsoft Active Directory, Federation Services) 
  Network Addressing (DNS, DHCP)
• Microsoft Windows Server 2016+ (OS and Hardware) 
• Administrative Scripting (PowerShell)
• High level oral and written communication skills to enable effective interaction in individual and group situations and the ability to maintain relevant system documentation and produce technical reports/documents for management.
• Demonstrated high level of technical expertise in the management, configuration, monitoring and design of medium to large enterprise ICT environments with the proven ability and technical skills to support ICT services to meet agreed Service Level Agreements.
• Demonstrated experience or the ability to quickly learn Service Now and ITIL Service Management processes (primarily incident / problem / change / configuration management).

Please review the attached role description for further information about the role and key responsibilities of this position.

Benefits of working with eHealth Queensland:

By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. 

You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

Your Application

To apply for this exciting opportunity, submit your resume and a one-page cover letter on how your experience, abilities, knowledge and personal qualities are relevant for the role.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

• Principal Technology Officer RD (PDF)
  
  DoH Applicant Pack (PDF)